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It provides Managed Workplace Services including IT solutions and hardware, integration and support services and has partnerships within the technology space such as HP, IBM, Cisco, Dell, Apple, Inc, Jamf Pro, AirWatch.
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On-Site Desktop Technician. It will also be expected that this individual gain knowledge of and support telephony devices which include Cisco phones and mobile devices. This individual is expected to gain knowledge of Business Line applications and to provide application support.
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Provide day-to-day local and remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
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Keywords: Centreville VA Jobs, Tier 1-2 IT Support Analyst, Microsoft, Desktop, Server, Office 365, Active Directory, DNS, MAC Devices, AutoCAD, Revit, LAN, WAN, Routers, Firewalls, Security, VPN, Citrix, Terminal Services, ConnectWise, MSP, Managed Service Provider, Network, Networking, Support, Technician, Virginia Recruiters, Information Technology Jobs, IT Jobs, Virginia RecruitingLooking to hire for similar positions in Centreville, VA or in other cities.
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Microsoft Certified Desktop Support Technician. The IT Helpdesk Technician will provide clients with a wide range of IT technical support. Provide users with desktop and network technical support.
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Desktop support experience- troubleshooting, configuration, software installation. Entry Level Field Desktop Support Tech. Provide troubleshooting and support to end users on a variety of issues- incidents and problems.
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Desktop Support Technician. 2-3 years' experience working in a Windows based desktop support environment. Work with external customers for hardware and software support.
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Technicians provide maintenance, install, MAC, Help Desk and project support to Edward Jones branch offices, vendor sites and home FA locations in specified service territory. Responsible for troubleshooting, repairing and upgrading all electronic voice, data and AV hardware including but not limited to network equipment, desktop terminals, monitors, printers, telephony equipment and cabling including terminations.
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The Desktop Support Technician will also upgrade, install and support all necessary hardware and software. As a Desktop Support Specialist, you will be responsible for providing technical support for hardware and software issues as related to desktop technology within the field of patient care.
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Required Skills - Desktop Technician, IT Hardware, ITSM Support. Job Requirements -High school diploma or equivalent; a bachelor's degree or relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) is a plus.
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1-2 years of related desktop and/or deskside support experience. Escalates problems and issues to a higher level of support if unable to resolve. 1-2 years of related desktop and/or deskside support experience.
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At least one year of proven helpdesk and/or desktop support experience. End-user Support, 75% Create and maintain helpdesk cases to track issue resolution, help identify support trends, and track long-term statistics.
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Job Title: Senior IT Desktop Support Specialist. The Sr. Service Desk Support Technician will work with employees and customers across multiple business areas to ensure operational excellence.
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The Network Administrator & Systems Support Technician role requires 2+ years of experience, within the Managed Services or IT Support industry. This is a position for an IT Network Administrator & Systems Support Tech, with the ability to provide IT systems administration and support for Cloud Services, Cloud desktop and Windows Server technologies.
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Provide responsive support for end users with desk side & walk-up support issues for PCs, network printers, video conference equipment, & other local IT hardware & software packages. Hands on hardware troubleshooting experience, including desktop & laptop PCs, barcode scanners, AV systems.
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