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We are looking for an Enterprise Customer Success Manager to partner with customers post-sale to drive adoption and ensure customer satisfaction, growth, and retention. Intensely curious, lifelong learner with 5-8 years of B2B SaaS customer success, account management, consulting and/or sales experience working with large, enterprise-level accounts (> $150k ACV.
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Title of Position Dean, College of Arts, Humanities and Social Sciences Posting Location Abilene Department College of Arts, Humanities and Social Sciences Employee Class Executive (Dean, VP) Basic Responsibilities A. Strategic Leadership B. Academic Oversight C. Student Success D. Community Engagement E. Resource Stewardship Essential Duties A. Strategic Leadership Develop and articulate a compelling vision for the College, aligning with the university's mission and strategic goals.
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Hire, retain, and develop a highly experienced team of Strategic Customer Success Managers with responsibility for achieving quarterly and annual retention, expansion, and advocacy goals.
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The Client Success Manager will be responsible for overseeing a subset of clients as the primary Engagement Manager by providing strategic and tactical guidance, while adhering to defined client engagement standards.
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In this role, the Principal Customer Success Manager will function as the strategic account manager for a dedicated portfolio within the production industry, encompassing commercial, film, and television sectors.
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Customer Success Managers (CSMs) connect our most strategic clients to Refinitiv’s portfolio of software & desktop solutions! Clearly define business outcomes and craft a comprehensive success plan to include customer objectives, partners, achievements, risks and metrics needed to achieve them.
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Assist all line of business (Medicaid/Medicare/MLTC/CHP/EP) in retaining current qualified members by following a strategic daily work schedule that includes am and pm hours, field locations as well as weekends.
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Strong people skills to build strong working relationships, drive project and change management success, coach authors, and provide positive customer experiences. Build strategic partnerships to drive change management with a positive frame of mind.
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Strategic Operations Specialist. Data Visualization tools and concepts (Tableau, Microsoft Power BI, etc.) Curriculum Development tools (Adobe Captivate, Camtasia, Canva, Vyond etc.) Experience as an executive presentation designer and writing formal internal communications are required.
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Curriculum Developer who can collaborate with SMEs to develop and implement curriculum strategies and materials to enhance the learning experience. Executive Presentation Designer who can collaborate with high-level executives to create visually stunning and effective presentations.
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The Global Finance Operations Enablement (GFOE) team works to improve GFO employee experience and operational efficiency to successfully exceed our customers’ needs and intentions with best-in-class standards and service for knowledge management, employee development, and communications.
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Our company is led by an experienced team and backed by a combination of top tier venture capital firms and strategic industry partners including: Blackstone, Nasdaq, 8VC, JLL Spark, WTI, GreenSoil Investments, LeFrak, Milstein, Bechtel, and Morgan Stanley Expansion Capital.
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The Customer Success Manager willbe assigned a book of business according to the strategic needs of the segment. This position offers the opportunity to collaborate with customers and internal teams across SPINS to educate, engage, and empower customers to achieve their strategic goals, reporting to the Manager, Customer Success within the Success Organization.
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Oracle Strategic Operations Specialist Juneau , Alaska Apply Now Global Finance Operations supports Oracle’s sales transactions from quote through invoice collection and sales compensation administration, across all lines of business and countries globally, while continuously improving the employee and customer experience.
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Supports the work of the Student Success and Technology Specialist to maximize various student success platforms (i.e., EAB Navigate and Academic Planning, Bison Career Link by Simplicity, PeopleGrove, and Watermark) and ensures that the data generated from these platforms inform and operationalize student success strategic interventions.
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