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Customer Success Manager. We are seeking Customer Success Managers (CSM) to leverage their interpersonal skills and financial knowledge to help clients utilize YCharts to its fullest.
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Minimum 3+ years’ experience in a customer-facing, role such as Consultant, SaaS Implementation Coordinator, Solutions Engineer, or hands on Customer Success Manager. The primary goal of the Customer Success Manager at NICE is to work closely with our customer base to ensure high customer satisfaction & enable product adoption, to both preserve customer’s reoccurring revenue, & create loyal promoters driving additional business.
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We are experiencing rapid growth and looking to add a Customer Success Representative to our team. At least 2 years of experience in a customer-facing, or customer-success role.
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Customer Success Manager – WEM Portfolio. Reports to VP, Customer Success. Risk Management – Track customer health and proactively identify risks of customer dissatisfaction, contract compression or termination, and developing and executing mitigation strategies as required.
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As an Enterprise Customer Success Manager at GoodTime, you will help change the way companies run their current recruiting operations. Learn more at goodtime.io. The Role We are hiring an Enterprise Customer Success Manager to help scale our customer base.
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Asplundh Tree Experts (Asplundh) is seeking a Customer Success Manager to join the Asplundh Digital Innovation Team, reporting to the Director, Digital & Geospatial. Experience in Change Management, Software Training and Deployment, Customer Success, or a client-facing role.
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As we continue our rapid growth, we are looking for a new member to join the team as a Customer Success Manager in Graham County, AZ. Within this role, you will introduce, educate, and continually support the customer success of our decision support system.
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The Customer Success Manager (CSM) is responsible for managing the Customer Experience and Journey through the engagement lifecycle for a portfolio of clients. Operate in a mode of continuous improvement; identify and implement improvements to enhance Customer Success objectives.
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Were looking for a Sr. Customer Success Manager to join our Customer Success Team. As the 2nd member of the CS team, you'll play an integral role in onboarding our first 75 customers and ensuring their continued success in building paid membership programs.
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As our Client Success Manager, you will work closely with Sales Director to provide insight on client-to-business interactions, improve customer satisfaction and experience through product support, and handle clients' complaints and requests.
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Serve as a Customer Success Manager, designing and driving end-to-end customer experience from pre-sales through silicon success. The IP Program Management Office (PMO) at Synopsys acts as the main interface of Synopsys with our customers and foundry partners to ensure successful acquisition, integration, and silicon success of IPs in customer SoCs. We work cross-functionally with internal development teams (Sales, Marketing, FAE, CAE, and R&D) and have exposure and visibility on a global scale throughout the organization.
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The Demand Planning Manager closely partners with Engineering, Finance, Supply Chain, Data Centers, and Deployment organizations to plan capacity. The role of Demand Planning Manager will be responsible for forecasting / planning Cloud Compute consumption usage for key customers and business segments.
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Customer Success Manager (India) Pune, India. Sales Agent/Customer Success Agent Singapore, Singapore. What You'll Bring: 8+ years experience in technical roles (Technical Program Manager, Software Engineer, Partner Engineer, Developer Advocate, Technical Writing, etc.
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The Customer Success Associate will support our Revenue team on assigned Enterprise and SMB accounts to promote high levels of customer satisfaction and adoption. Previous customer service and/or customer success experience preferred.
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Develop Customer Success Manager playbook to define and scale best practices and operations, refining with maturity of model. Develop KPI dashboard for Customer Success that addresses both CSM Program Health (retention, NPS, etc) and Team Health (capacity, productivity, etc.
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