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The Home Care Customer Success Manager (Home Care CSM) will be responsible for the success and retention of their individual portfolio of home care customers. If you are hired to work as a Home Care Customer Success Manager you will be required to provide proof that you have received the COVID-19 vaccine within 45 days of your start date.
$50,000 - $70,000 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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We are looking for an energetic Customer Success Manager (CSM) to join our global Customer Success team! 5 years of Customer Success , Account Management or similar experience managing customer relationships.
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Customer Success Manager (CSM) The main purpose of the CSM is ensure our Consortia customers associated with Ex Libris software under Clarivate are achieving success supporting their members who use our products, identify and mitigate risk, and facilitate customer solution adoption and growth.
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The main purpose of the CSM is to retain an assigned book of business associated with Ex Libris software under Clarivate , identify and mitigate risk , and support the growth of key customers. Ability to pick up insights within customer conversations and connect them to goals, customer success criteria, products or services defined in the role.
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Experience using a Customer Success software platform (Salesforce.com, Gainsight, etc.) Our A & G Customer Success team sits within the Revenue organization. Ability to define and establish goals based on customer needs and our business capabilities and execute a well-defined customer success and engagement plan.
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We are seeking a customer-centric, energetic, and highly-motivated individual to join our Customer Success Team as a Customer Success Manager (CSM). Locations: US Remote, United States of AmericaManager, B2B Customer Success - Capital One Software - (Remote) Team: Partner Success, Data Exchange Platforms.
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Hilton Garden Inn, Scottsdale Old Town | CSM Lodging Services. Effectively manage a department and team, resulting in optimum financial success, guest satisfaction and employee relations and completion of all hotel initiatives.
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This is our Customer Success Manager, Enterprise Solution SEO roleforthose who are goal and success-oriented. You're a "Player / Coach," both directly managing your own customers and also offering your support and expertise to the rest of the Enterprise Solutions CSM team.
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Collaborate with Customer Success Directors, product strategy and sales enablement to ensure the voice of the customer is aligned to retention campaigns and product strategy. Create the strategy to recruit diverse talent, onboard, and develop existing talent to achieve the Customer Success mandate and drive employee engagement.
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Seeks a Customer Success Manager (CSM) to build and maintain post-sales relationships with various customers of diverse industries and sizes. Technically- and business-minded Customer Success Managers, Technical Account Managers, Project Managers, Business Analysts, Systems /or Software Developers, or candidates with experience with setup and delivery of similar SaaS products, will be given priority consideration.
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The main purpose of the CSM is to retain an assigned book of business associated with Innovative Interfaces software under Clarivate , identify and mitigate risk , and support the growth of key customers.
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As a vital part of the sales team, you will drive success by understanding customer use cases and crafting technical solutions utilizing the Informatica Data Management Cloud. Partner with the CSM team on nurture activities including technical advisory, workshops, etc.
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Serve as Customer Success Manager as needed for MSP/NOC clients. Professional certification such as PMI ACP, CSM, ITIL. Work with CSM/MSP/NOC to onboard and help support managed customers and ensure effective communication of work activities within the managed environment.
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It also involves owning several strategic activities, including CSM program management, technology enablement, and the scaling of global standard process. Reinforce the what we value as a leader and deliver global consistency, where possible Form part of the Global Sales Operations Leadership team, reporting to the Global Head of Sales Operations Build a positive relationship with the Global Head of Customer Success and their regional leadership teams.
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A minimum of 5 years of experience in enterprise subscription-based vendors in a customer-facing role (such as Customer Success Manager - CSM, Technical Account Management - TAM, Professional Services, Sales Engineering, or Strategic Customer Service.
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