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Preserve our partners’ trust to package, store, and ship their products as well as represent their brand. We're looking for a dynamic, people-oriented, highly analytical Data Science Operations Research Lead to join our data science team at Pattern HQ. This is a full-time role and will work a hybrid schedule based in Lehi, UT.
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What is a day in the life of a Data Science - Operations Research Lead? PhD or Masters in Operations Research or related field, or extensive understanding of Operations Research concepts.
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Assist management in ensuring all stock supplies needed for back of house operations, store operations, including order management and vendor management where necessary. The Operations Associate reports to the Store Manager/ Store Director.
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Manage key eCommerce Operations such as Ship from Store to ensure excellent customer service and satisfaction, adherence to standard operating procedures, and high-efficiency completion of tasks.
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Ensure your store is customer ready by taking the lead for all non-customer facing duties such as shipment processing, ecommerce processing, NTS ship rates, and back of house operations.
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Logistics and Omni-channel experience managing large apparel distribution center network of DCs, regional Mega Ship from Store locations and ability to influence and implement best practices within the retail store environment.
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This includes the current Ship from Store (SFS) program and any new programs or initiatives that may be added soon which could include Buy Online Pick Up in Store, Buy Online Pick Up Curbside and Same-Day Delivery.
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The primary function of a Product Support Manager is to establish a cohesive TEAM that works efficiently and effectively to support Sales and the Companys vision by working seamlessly with Store Operations, Store Management and Visual Merchandising to maintain; warehouse safety, showroom and Outlet standards, merchandising standards, receiving and inventory guidelines and to perform day to day back-end operations according to established Company guidelines.
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Leverage the UPS ShipExec software tool to process shipping requests, generating a QR Code or multiple QRCodes, ensuring the customer has received the QR Code, which they will leverage to ship their items back to Gap IT from any UPS Store in the US Market.
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Works with cross functional teams: Ship Center, Merchants, IT, Finance, Store Operations. Bachelor's degree in supply chain management, operations research, or a related field.
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Supports the implementation and execution of Omni Channel through training and coaching partners to include: BOPUS, Ship-from-store, Curbside, Extended Aisle, and overall Guest Experience.
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Activities include creating and maintaining strategic projects that enable solutions to efficiently and accurately execute deliveries on time, accurately track and move inventory through a Distribution Center, safely receive/store/ship items, and providing comprehensive support of order fulfillment operations.
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Operate Powered Industrial Trucks (Forklifts, Order-Pickers, Pallet-jacks) to receive, pick, ship, and store product. Receive and maintain appropriate levels of training in relation to employee handbook, computer operations, annual PCI training, email correspondence, powered industrial truck certification, safety team participation, and ERP/WMS/RF Devices.
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CORE FUNCTIONSOperate Powered Industrial Trucks (Forklifts, Order-Pickers, Pallet-jacks) to receive, pick, ship, and store product. Our extensive omni-channel approach allows us to serve customers wherever theyre searching, researching, and shopping for our products online at or the Truck Hero Pro Channel, which includes more than 12,000 dealer locations and automotive (OEM) partnerships.
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Responsible the implementation and execution of Companion Animal Operations and Aquatics (where applicable) through training and coaching partners to include: Animal Care, Aquatics and Companion Animal Maintenance, Ordering, all Regulatory Compliance, CAPI, HAHC, CAPC and Vet Care/ orders live animals to maximize sales, margin and inventory.
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