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Adhere to all city, county, state, and other applicable laws and regulations as it relates to restricted sales such as alcohol, tobacco, and lottery. Assure proper sale and accounting of money orders/lottery during shift.
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In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law.
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Must qualify for a license with the Maryland State Lottery Agency and meet any credentialling requirements of the Maryland Gaming Control Board. Implements and monitors controls designed to assure full compliance with all federal, state, corporate, and property laws, policies, and/or mandates.
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Maintain awareness of internal controls required by state lottery regulations and common casino standards. We offer players slots and video gaming machines, table games, poker rooms and tournaments, mobile sports betting, full-service restaurants, and own and operate the Sheraton hotel located nearby.
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Other items that are behind the line depending on the store (Health and Beauty, Lottery, cell phone. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol.
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Follow proper procedures for the sale of Money Transfers, Money Orders, Postage Stamps, Coin Machines, Hunting and Fishing License, Rentals, Promotional Tickets and Lottery/Lotto tickets. Follow all policies and procedures regarding any and all rental equipment Know, follow, and enforce all state and local laws, as well as company policies and procedures regarding the sale of alcoholic beverages, tobacco products, and any other age restricted products Know, follow and enforce all federal and state laws and company procedures regarding WIC and processing of EWIC. Maintain and enforce all policies and procedures for Charge Accounts, Debit/Credit/EFS/EBT/Gift Cards/EWIC/Tax Exempt.
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The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level tasks and performs a variety of tasks related to different areas of the store including food service, point of sale duties, customer service, general housekeeping, and other related functions.
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Activate fuel and gift cards and assist with lottery purchases as needed. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles.
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Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions.
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Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, AML, lottery etc. Accountable for adhering to all local, state, and federal laws regarding sales of restricted items such as tobacco and cannabis-based products.
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Uses basic arithmetical skills to add, subtract, and divide as necessary to count and document cash drawers, lottery receipts, inventory needs, etc. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law.
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Follow all city, county, and state regulations and procedures regarding the transactions of tobacco products, lottery tickets, and alcohol. Understands and follows all emergency response protocol in regards to spills and hazardous material handling.
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The Convenience Store Team Member will provide a sincere, courteous, and friendly customer experience. Process and handle monetary transactions including cash, check, gift card, credit/debit card, etc.
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Provide a craveable fresh food offering by maintaining PAR levels per store expectations Perform additional duties as assigned Key Relationships Region Manager Human Resource Manager General Manager Store Manager Food Service Manager Guest Service Representatives Skills Follows written and verbal direction/instructions and seeks clarification when required.
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The Customer Service Associate delivers an exceptional customer experience that supports Wawa's vision to fulfill lives every day. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills.
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