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Responsible for implementation and technical support of Cisco Unified Communications related technologies which include, but are not limited to: CUCM, Unity Connection, IM & Presence, Jabber, Webex Contact Center, Voice Gateways, SIP trunks and Avaya CS-1000e TDM phone system.
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Requires deep level knowledge of the telephony applications and platforms such as Avaya, Cisco, Genesys, TalkDesk, NICE CX, AWS Connect, etc. Highly experienced with Cloud-based Contact Center As A Service (CCaaS) with varies system integrations, solution planning, implementation, configuration, system maintenance, and software programming on the telephony system, which is tightly integrated with Verizon SIP Trunks, Cisco Telephony Equipment, Cloud or on-premises CRM applications, SQL Server Database and Cloud Data Warehouse.
$104,000 - $166,000 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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5+ years experience in handling Avaya & Nortel Communication Infrastructure including Media Servers, Modular Messaging, CMS, Media Gateways etc. Understanding of the following product categories: SIP Proxy Server, Session, Border Controller.
$47 - $53 an hourExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Unified Communications and Video conferencing, including but not limited to: Cisco Unified Communications Manager, Unity Connection, TEAMS, UCCX, Expressways, Jabber Client, SIP, H.323, and QoS.
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The ideal candidate will have in-depth knowledge with one or more of the following Call Center Solutions: Five9, Genesis, Cisco, Nuance, Avaya, Aspect, Nortel, Interactive Intelligence, etc. Knowledge of Networking protocols such as TCP/IP, SIP, RTP and other layers of the OSI Model.
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SIP technology - Voice configuration - prefer Cisco WebEx (Basic Avaya configuration knowledge is added advantage) Ability to diagnose and resolve technical issues related to switch, routers, firewall, SIP - configuration of VLANs, trunks, port-channel, acts/ policies, routing protocols as BGP/ EIGRP.
ExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Experience with voice gateway protocols (MGCP, SIP, H. 323, SCCP), digital PRI / T1, analog FXO / FXS on Cisco ISRs, and voice gateways. Knowledge of voice and data communication protocols (H.323, SIP, LDAP, RTP, QoS.
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Cisco VoIP, Zoom, Avaya, Cisco Telepresence, Digital Signage, Slido and Alcatel phone system. Should have hands on experience with Microsoft certified SBC, SBA, Analog Gateways, Analog phones, SIP & IP Phones.
$90,751 - $150,816 a yearFull-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Migrating call flows away from TDM-PRI & H.323 trunk groups onto SIP peering connections via AAR/ARS Analysis/Conversion tables and Route Patterns. Title: Avaya Telecommunications Engineer.
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Strong understanding of Voice over IP (VoIP) technologies, protocols (SIP, H.323, RTP), and codecs. Working understanding of the following applications: Avaya EliteMultichannel, Avaya Contact Analyzer, Avaya CentreVu Supervisor, Verasmart/Calero ECAS CDR, NICE Uptivity.
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Experience with Cisco Call Manager, Avaya and NEC centric hardware and peripherals. Experience in the Data and Voice industry, especially in Cisco Call Manager, Avaya and NEC support and implementations.
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Requires a deep understanding and extensive experience with Avaya architecture, design, implementation and testing in support of architecture designs to be consumed for global deployments. Monitor, manage, and maintain a bash script application to assist end users administer their login accounts in hundreds of Avaya and non-Avaya servers.
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Avaya CMS, Experiencia Portal, Sistemas de Grabación Verint y Nice, integración con CRM. Manejo de estándares de conectividad IP, SIP, TDM e integración con otras marcas. Tecnología Cisco Call Manager, Unity, Gateways Cisco IOS, Avaya Communication Manager.
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Experience working with any/all VoIP and TDM based systems including but not limited to: Cisco Communications Manager, Avaya, Nortel, NEC, Shortel, Siemens, Toshiba. Experience working with TCP/UDP, SIP, RTP/RTCP or other multimedia network protocols.
ExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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In-depth knowledge of network protocols, architectures, and technologies, including IP networking, SIP, H.323, Passive Optical Networks (PON) and MPLS.Proficiency with telecommunications equipment and platforms from vendors such as Cisco, Avaya, Polycom, and Crestron.
$170Full-timeExpandApply NowActive JobUpdated 4 days ago
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