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6-10 years overall IT related work experience including 4+ years as a ServiceNow Developer on ITAM, CMDB/CSDM, Integration, and ITSM modules. We are seeking ServiceNow ITAM Senior Developer (Senior Associate) with 6-10 years of experience, specializing in CMDB/CSDM, Integration, ITAM, and ITSM, coupled with recent experience in Asset Management Operations.
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As a SACM Manager, you will be accountable for the governance and maintenance of the CMDB, configuration identification and control, and collaboration with IT Operations Management (ITOM), IT Asset Management (ITAM), and Service Management teams.
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Qualifications 4+ years of product execution/technical business analyst experience 3+ years of experience in IT asset management, leveraging ServiceNow and CMDB. Experience defining user experience needs, writing epics, stories, and acceptance criteria in any automation scripting language such as Gherkin etc.
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Support ServiceNow discovery tool for CMDB. Certified ServiceNow Administrator preferred (Implementation Specialist Certification on ITSM, ITAM, ITOM, Discovery, Service Mapping, HRSD, Information Security a plus.
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Serve as the IT Configuration Manager responsible for ensuring timely consolidation of data from provisioning tools, discovery using ServiceNow discovery and Tanium to populate the CMDB. years of experience with ServiceNow development and specifically in Configuration Management Data Base(CMDB) design, build and management of Assets, CI lifecycles, preferably using the Common Service Data Model (CSDM) and Discovery.
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Desired Qualifications: ServiceNow Certified Implementation Specialist (CIS) certifications in Discovery, Event Management, Hardware Asset Management, IT Service Management, Project Portfolio Management, Risk and Compliance, Service Mapping, and/or Software Asset Management.
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Proven experience as a ServiceNow Administrator with a focus on IT Operations and CMDB. Manage and administer the ServiceNow platform, focusing on IT Operations Management and Configuration Management Database (CMDB) functionalities.
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Proven experience managing a CMDB - preferably in ServiceNow or similar ITSM tools. Design, implement, maintain and socialize detailed configuration management reports and dashboards to show overall health of the data in the CMDB for the IT infrastructure enterprise wide.
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Experience implementing two or more of the following ServiceNow capabilities: Hardware Asset Management, Software Asset Management, Vulnerability Management, Configuration Compliance, Threat Intelligence, Service Catalog, Workflow, Integration Hub, Configuration Management, or Service Mapping.
$86,500 - $146,100 a yearExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Implement and maintain the ServiceNow CMDB, ensuring accurate and up-to-date information about CIs. Customize ServiceNow using JavaScript, Angular, and other web technologies to enhance the discovery and CMDB capabilities.
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Job Description Responsible for delivering implementations focused on IT Operations and Asset Management leveraging IT Datacenter technologies, SAM, DevOps and cloud initiatives with ServiceNow applications that focus on CMDB/CSDM, service mapping, discovery, event management, and cloud management.
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Experience with development of ServiceNow CMDB Workflow and Processes, API and automating workflows. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service.
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Collaborate with stakeholders to gather, document, and analyze business requirements for the migration of IT Service Management (ITSM) platforms from Remedy to ServiceNow and implement best practices.
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You will assist the Service Aware Mapping Team (Configuration Management + CMDB + IT Asset Management) as an experience ServiceNow SME to assist in the maturity, architecture, build and performance to ensure optimal performance and operation while validating the configuration and related integrations, workflows, automations, etc.
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ServiceNow Configuration: Perform hands-on configuration and customization of the ServiceNow platform to support various IT and business processes, including Incident Management, Change Management, Service Catalog, CMDB, Hardware/Software Asset Management, Service Portal, Performance Analytics, and Integrations to External Platforms across multiple instances.
$95,000 - $115,000 a yearExpandApply NowActive JobUpdated Yesterday
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