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D) Maintains knowledge of and competency in IT Service Management standards and best practices, including incident management, problem management, change management, knowledge management, service catalog, asset management, and CMDB (configuration management database.
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Experience implementing two or more of the following ServiceNow capabilities: Hardware Asset Management, Software Asset Management, Vulnerability Management, Configuration Compliance, Threat Intelligence, Service Catalog, Workflow, Integration Hub, Configuration Management, or Service Mapping.
$70,000 - $118,400 a yearFull-timeExpandApply NowActive JobUpdated 3 months ago - UpvoteDownvoteShare Job
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Administration of a ServiceNow instance including the management of users, groups, and roles, CMS Development, ACLs, business rules, workflows, UI actions, UI policies, dictionary, and catalog items Orchestration and Discovery experience a plus.
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IT Service Design Functional Consultant, a self-driven individual who would be responsible for providing IT services portfolio & catalog functional design consulting utilizing ITSM tools like ServiceNow while analyzing current services, offerings, processes, workflows; designing or redesigning of services/offerings including aspects like automation, integrations, costing/chargebacks etc.
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Experience in ServiceNow Catalog Service with Flow designer, UI Builder, ITSM configuration/customization skillset. Infosys is seeking ServiceNow Architect & Lead with experience implementing IT Service Management, Enterprise Service Management, Asset and Configuration Management and having Flow designer, UI Builder, ITSM configuration/customization skillset.
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This position provides input to product roadmaps for Digital HR strategic web and mobile platforms focused on the HR Module capabilities within ServiceNow. This position is responsible for workflow configuration, catalog and case configuration, form automation, mobile configuration, virtual assistant, enhancing knowledge and portal experiences, ongoing maintenance, delivering new features with upgrades, and the creation of metrics to drive product maturity and adoption.
ExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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3+ years ServiceNow Client and Server JavaScript coding experience (Ex: Catalog Client Script, Business Rules, Script Actions, Script Includes, UI Pages, JellyScripts, etc.) ServiceNow Certified Application Developer.
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Create content for use in ServiceNow service catalog and knowledge bases. Create content for use in ServiceNow service catalog and knowledge bases. Proofread large technical documents for spelling, grammar, usage, textual errors, and.
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Create, monitor, modify, and publish Service Catalog workflows with approvals. Manage the ServiceNow system upgrades that occur three times per year. Create and track Service Catalog requests, and items with variables.
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Work with business stakeholders and technology partners to analyze current state and design / prioritize updates and improvements for: Service Management (Service Catalog, Request management, SLAs, Governance, Reporting, Case Management, Knowledge Management, Incident (SLA/SLOs, Major Incident support), Problem (RCAs, Knowledge management), Asset, Change Management (CMDB, Service dependencies, IT comms), etc.
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Support and maintain ServiceNow CSM and Knowledge module solutions such as catalog items, customizations, workflows, dashboards and reporting to meet business needs while working with Business Analysts to understand user requirements and provide mapping to ServiceNow workflow processes.
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2+ years of working with ServiceNow, including configuring an ITSM service catalog. Volt is immediately hiring for a Remote ServiceNow Developer. ServiceNow Administrator Fundamentals certification is a plus.
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2-3 years of applied experience with Business Support Systems evolution – BSSe (Amdocs Catalog, Ordering, Billing Platforms). Shop & Purchase – Account Management (SalesForce), Commerce as a Service (Cart, Order, Compliance), Customer Contact Management, Credit / Decisioning, Search / Front End Support, Identity Management and Omni-Catalog (Product & Order Catalog.
Full-timeExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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Experience integrating ServiceNow with an API-led Integration Platform such as MuleSoft or Apigee. ServiceNow Developer Certification is strongly preferred. Configure and develop the ServiceNow platform using JavaScript, Angular JS and other programming/scripting languages.
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Familiarity with ServiceNow Catalog items and understanding of frontend and backend options. Understand and utilize various modules within the ServiceNow platform, particularly focusing on IT Service Management (ITSM), Customer Service Management (CSM), and Project Management.
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