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CGS is seeking a Support Center (Service Desk) Manager to join our team supporting a wide-ranging technical support initiative for a large Federal agency. Support Center (Service Desk) Manager.
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Job Selling points for IT Service Desk Technician in Philadelphia: $20.00 - $23.50 per hour Contract to Hire Monday - Friday, 8:30am - 4:30pm (With Paid Lunch Included) Job Responsibilities for IT Service Desk Technician in Philadelphia: Respond to incoming requests for technical assistance from either phone or the IT Service Desk portal.
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Act as the service desk team's first line of support for technical and process issues out of scope for Tier I agents. Provide support to the service desk team and customers.
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At least 6 months of experience in the service desk / tech support process with remote support for laptops / desktops / LAN problems / application support / small forms etc.
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Position Title Technical Support Specialist Category Administrative Position Number A99644 Posting Number S0000858 Location Chicago Open Date 10/29/2021 Close Date Yes Job Type Full-Time Working Hours Position Summary A Tech Support Specialist at Roosevelt University provides customer service to staff, faculty and students at the desk, on the phone, and via remote services.
ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Associate degree in Information Technology or a related field required; supplemented by two years of experience in a technical or help desk support/ service environment; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Part-timeExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
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We are looking for bilingual customer services agents to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions.
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We are looking for bilingual call center representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions.
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Responsibilities :- Excellent analytical and problem-solving skills Demonstrable experience in managing a successful team of support technicians and successful completion of computer hardware and current desktop support technician certifications Excellent customer service skills Desk side Support Management Customer Relationship Management Vendor Relationship Management Project Management SLA Management including Incident, problem, Configuration, Service request etc.
$22 - $27 an hourExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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The Client is seeking an Expert Specialist resource for an engagement to work with the Client Services Team. Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact.
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Responsible for the installation and maintenance of Firelands Regional Medical Center The Network Analyst I will have a dotted line reporting relationship to the Service Desk Supervisor and will receive work assignments from both the Service Desk and Technical Services supervisors.
Full-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Provide support on Client Windows platform, for desktop/end user technologies, collaboration tools, and mobile technologies and printing, this includes the laptop/mobile devices all, video conferencing, network/remote access this positionworks collaboratively with the Service Desk for end user break/fix and other support functions.
Full-timeExpandApply NowActive JobUpdated 2 months ago - UpvoteDownvoteShare Job
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Burroughs offers a nationwide field service organization combined with remote managed services, technical support, help desk, program management and hardware solutions; including ATMs, teller cash automation, servers, smart safes, kiosks and self-service solutions throughout.
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Escalate calls to the Service Desk Manager using predefined procedures where the resolution. The position of Technical Support Specialist serves as the main point of contact between the IT Services and the users of these services to resolve and or diagnose as many problems as possible at this level.
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Burroughs offers a nationwide field service organization combined with remote managed services, technical support, help desk, program management and hardware solutions; including ATMs, teller cash automation, servers, smart safes, kiosks and self-service solutions throughout U.S. and Puerto Rico.
Full-timeExpandApply NowActive JobUpdated 7 days ago
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