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Manage and resolve incidents, fulfill requests, provide best-in-class white-glove support for users as required and provide support for the IT Service Desk call and ticket queues as required.
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Digital Workplace Solutions includes a focus on technologies inclusive of Service Desk, End User Computing, Desktop Engineering, Field Services, Microsoft Cloud; Business Productivity Applications, Unified Communications and Collaboration (UCC), windows 10 migration, O365 & Skype for Business migration.
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Resolve issues in a timely, accurate, and customer service focused manner – ensuring issue is properly documented in appropriate IT Service Desk Tools. Provide day to day support, coaching, and training to teams supporting internal Blue Yonder WMS users & team members.
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Minimum 10 years experience providing end user assistance in a networked Windows environment (1) 3 year help desk, service desk, or support center experience (2) 2 years desk side support in a Windows/Intel environment (Dell/Lenovo experience a plus.
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They work closely with the Service Desk to assist in responding to service requests. The Systems Analyst Senior will provide application support and optimization. Description Summary: The Application System Analyst Senior serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner.
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Because we were established for the purpose of public service and not for profit, we measure our success in the impact of our service. Anser is seeking an experienced Intelligence Analyst for our client’s operational requirements on a mission focused program within a challenging, dynamic setting located in the Virginia area.
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Responsible for the installation and maintenance of Firelands Regional Medical Center The Network Analyst I will have a dotted line reporting relationship to the Service Desk Supervisor and will receive work assignments from both the Service Desk and Technical Services supervisors.
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Analyst IV: 10+ years of ITSM experience including service desk management, asset management, configuration management, patch management, and/or network management. 5 years of ITIL process and ITSM experience including service desk management, asset management, configuration management, patch management and/or network management.
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Project management & support: JIRA projects & service desk, Confluence, Teams. Our client is looking for a Data Analyst to join our digital data team to ensure that the data available as-a-service in global data warehouses meets business requirement, with the right quality for enabling enterprise data and analytics and insights initiatives.
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Familiarity with help desk systems such as the National Help Desk Service Manager (NHDSM) or similar is desirable. PSI Pax, Inc has an exciting opportunity for a Junior Business Analyst / Junior Module Support to support NEBO located in Indian Head, MD.Duties & Responsibilities:Under general supervision, support the NAVSEA Navy ERP business office in supporting operations in order for the system to meet the ongoing Navy business operations requirements.
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Confident challenging assumptions and requests; can present business re-design proposals and specify MVP solutions Ability to translate the vision into prioritized deliverable goals/stories Active leadership and co-facilitation of Stand-ups, Retrospectives, Showcases, Planning sessions, Iteration planning and kick-off, and Story kick-off, ongoing desk-checks and story sign off Those who can develop and manage Scrum sprint backlogs (Epics, Stories, etc.
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The Service Desk Analyst is a member of the Service Desk team. Entry Service Desk Analyst. Ensures appropriate and accurate escalation of incidents that require resolution by other IT groups beyond the Service.
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Keywords:Centreville VA Jobs, Help Desk Analyst, Microsoft, Desktop, Server, Office 365, Azure, MAC Devices, AutoCAD, Revit, LAN, WAN, Network, Networking, Support, Technician, Virginia Recruiters, Information Technology Jobs, IT Jobs, Virginia Recruiting.
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Coordinate and work closely with the Help Desk Manager to service and provide training for our internal and external clientele. Engage with other service desk resources and escalate as needed to other technical teams.
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Services include Network and System Modernization, Cyber Defensive Operations, Defensive Cyber Assessments, Defensive Cyber Infrastructure Support, Threat & Data Analytics, DoDIN Operation Support, Network Management, Systems Management, IT Lifecycle Management, IT Service Management (ITSM), Portfolio/IT Investment Management, and Theater Operations and Service Desk support.
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