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Creates and maintains employee accounts and mailboxes in a Windows Active Directory / Microsoft Exchange environment. Familiar with Jira Service Desk ticketing system highly preferred.
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Our Information Technology department is looking to hire a talented and bright Enterprise IT Service Desk Analyst to join our team. Expertise with Windows 10 in an enterprise Active Directory domain environment.
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Requirements: Minimum 6 months experience in an IT Service Desk or IT Customer Service call center. Specific tasks include supporting desktop and laptop Windows operating systems, troubleshooting computer hardware and applications, monitoring and supporting Microsoft Office and Exchange, active directory group policy and security troubleshooting, system imaging, and network and telecommunications troubleshooting.
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The primary function of the Help Desk Manager is to manage the performance of the desktop support team to ensure service levels are achieved or exceeded. Experience with virtualization (VMware), VPN, Microsoft Endpoint Configuration Manager (formerly System Center Configuration Manager) and Active Directory a plus.
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We are seeking a Service Desk Analyst to perform help desk support while planning, integrating, and maintaining software and hardware for the department’s local and wide area network.
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Insight Global is seeking an Enterprise Service Desk Technician that has a very strong background in Active Directory Systems Administration. - Strong background with Active Directory.
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This role will be responsible for provisioning support which includes ticket management, customer service, and knowledge of least privilege methodology with security rights, permissions and groups, Active Directory, and CA Service Desk. Due to the importance of this position, it is expected that a person supporting IAM has great troubleshooting skills with networking and computer systems, can multitask, and work in a fast paced environment while providing excellent customer service.
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Keywords:Boca Raton FL Jobs, IT Help Desk Specialist, Active Directory, Windows, OS X, Office, Outlook, Adobe, Exchange File Server, Macintosh, PC Hardware, Printers, Scanners, Mobile Devices, iOS, Android, PC Connectivity, Ethernet, TCP/IP, VPN, WiFi, Firewalls, Network, Networking, Florida Recruiters, Information Technology Jobs, IT Jobs, Florida Recruiting.
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Uses technical expertise in the Service Delivery of an Information Technology Infrastructure and an understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact and demonstrates expertise in conveying technical and functional concepts for data protection in Operations and Security.
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The Mission The Leidos team delivers the core backbone of the Service, Management, Integration and Transport (SMIT) program, including cybersecurity services, network operations, service desk, and data transport.
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An opportunity has arisen for a Tier 1 Service Desk to join the team in our London office, providing unparalleled service excellence to our clients across the UK and internationally.
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Manages the IT Service Desk ticketing and knowledgebase system, utilizing the system to record, assign, track, close, and analyze all IT Service Desk requests. Administration experience with Active Directory and MS Exchange in updating user accounts and mailboxes, file and backup servers, VMWare.
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IT Specialist (Level 2 Help Desk, VMware VSphere, Lan Sweeper, Remote Desktop, AD, ITSM, Clonezilla)
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36 months experience using Lan Sweeper, Remote desktop and Active Directory, all three are required. 36 months experience using ITSM service desks. 36 months experience managing support requests on a level 2 help desk.
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Experienced in Windows, VMWare, Active Directory, Windows Server 2008/2012 Exchange 2010/2013. Strong 1st line /Service Desk / Desktop support experience. · Technical Capability - Works within a team as an established systems/product specialist (e.g. detailed knowledge of the configuration of interlinked systems, implementing technical changes, building software regimes and contributing technically to service development) to support end users.
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Experience in Service Desk and Network Admin a plus. Familiarity and/or strong desire and ability to learn the following software and tools: Microsoft 365, Exchange, Windows Servers, Active Directory, Azure, Kaseya, LogicMonitor, spam filtering and web content filtering helpful.
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