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Support the day to day import/export operations for all Leviton Companies providing end to end service for their international logistics needs which includes ABI data entry, document preparation, agent/broker communication, delivery follow-up, handling of broker invoices, and shipment updates.
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Responsibilities: Support the day to day import/export operations for all Leviton Companies providing end to end service for their international logistics needs which includes ABI data entry, document preparation, agent/broker communication, delivery follow-up, handling of broker invoices, and shipment updates.
$60,000 - $70,000 a yearFull-timeExpandApply NowActive JobUpdated 1 days ago - UpvoteDownvoteShare Job
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Additionally, the RSS will host one on one and small group training, supporting the Managing Broker with agent recognition, acting as an accountability coach for the agents and being an in-office customer service culture champion.
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Follow-up with agents after the Managing Broker has worked with them to develop their business plan. Agent SupportProvide white-glove service for agents and clients visiting our offices, promoting the teams available to support them in their business.
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The NA also acts as a Guest Service Agent for the overnight front desk shift at the hotel. Assist in the set up the complimentary breakfast service to include hot and cold food service, juice and coffee stations, and all supplies.
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Follow all local laws with regard to alcoholic beverage sales. Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing.
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Frequently standing up, bending, climbing, kneeling, and moving about the facility. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
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Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
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Carrying, lifting or pulling items weighing up to 50 pounds. Up-sell rooms where possible to maximize revenue. The Night Auditor (NA) is responsible for accurately balancing all hotel income and expenses for every 24 hour hotel operating period.
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The NA will call in and open tickets with Opera, SynXis, or system support during the overnight hours if a system fails or issues occur. Previous background from the extended stay industry preferred.
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Balance and audit room revenue, food and beverage revenue and telephone revenue for accuracy; assist in the preparation of all reports relevant to daily revenues. Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.
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Balance and audit all room tax charges, cashier reports, and guest house accounts for accuracy. The NA is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk.
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Ability to speak, read, and write fluent English; other languages beneficial. Communicate with the Operations Manager to resolve accounting discrepancies and to request or provide information. Reading and writing skills are utilized when compiling department records, guest registration and reservation information.
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Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and specific experience/overall experience. Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families.
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Ensure compliance with regulatory requirements for complaints by documenting them in GCMS Trackwise quality management system, and managing related follow up activities. Perform intake agent activities for complaints regarding Neuromodulation devices and therapy received through troubleshooting calls, general and labeling inquiries, and all other contact modes.
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