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The Consultant is responsible for all aspects of the customer experience within multiple-businesses (retail, rental, custom, and Omni-channel) within a store location. Consistently demonstrate the benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals, as trained by management and as described in corporate training materials.
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The Consultant is expected to engage as a member of a high-performing team through trust, commitment, and a focus on results. Participate in monitoring and positively impact the achievement of the store sales volume and metrics goals.
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The Consultant must navigate through change in order to adapt to new programs in a timely manner and to achieve the expected outcome. In addition the Consultant will contribute to a healthy culture by working well with and demonstrating respect for colleagues at all levels and consistently contribute to a positive work environment.
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To be successful in this role the Consultant needs to support and positively impact a culture of customer-obsession, by being customer-ready and delivering a world-class experience each and every day.
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Maintain a workplace free of harassment and discrimination by strictly adhering to the Company's Anti-Discrimination and Harassment policies and promptly reporting to your Regional Manager, Zone Vice President and the Human Resources Department any concerns that may arise under those policies.
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Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
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When tailors are not available, be able to accurately fit the customer and provide recommendations for alterations. Assist with visually merchandising the store, including complying with brand standards with regard to all visual merchandising tasks.
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Assist in conducting merchandise stock counts as requested by your store management team. Assist in receiving shipments, putting away new merchandise, maintaining a clean, neat, sized and organized store based on our merchandising to sell standards.
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Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.
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Build a relationship with your customer from greeting through post-sale contact. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Meet and maintain your own personal volume goal while maintaining an above average quality of sale.
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Effectively participate as a member of a store team where employees are held accountable for not only individual performance, but also for interacting with the greater store team in manner that supports the achievement of established team goals.
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Work Locations: 04656 Gurnee Town Center 7105 Grand Ave Ste 2h Gurnee 60031. You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands. Help monitor the security of all Company property.
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Work Locations: 03218 Mt. Pleasant Town Center 1700 Towne Centre Way Mount Pleasant 29464. Continuously encourage and participate in team selling. Report or document damaged or missing product. Report any discrepancies to the manager on duty.
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Organization: Men's Wearhouse. When possible use tailors for all alteration fittings.
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When possible use tailors for all alteration fittings.
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