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Requirements What You Have Already Done 6-10+ years in account management at an Enterprise SaaS company, or equivalent experience leading account strategy with Enterprise customers Experience establishing and growing senior and executive level client relationships (CMO, CEO, SVP, etc.
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Work closely with the client success team members ensuring all new customers are properly on-boarded and retained. As a Sales Generalist, you will be selling our lead acquisition software (SaaS) to a variety of companies within various verticals.
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FocusKPI is looking for a Content Marketing Manager (Security and compliance) to join our client, a high-tech SaaS company. Our client is looking for a Marketing Manager with content writing & product marketing skills to join their Enterprise & Migrations marketing team.
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Implementation Leadership: Lead the end-to-end implementation process of SaaS POS solutions for new restaurant clients, ensuring a smooth transition and client satisfaction. Stakeholder Engagement: Engage with cross-functional teams, including product development, sales, and customer support, to ensure seamless communication and implementation of client-specific solutions.
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Client Engagement and Relationship Management: Establish strong rapport with district stakeholders to assess their business needs, advising them with suitable platform recommendations. Experience: A minimum of 4 years experience in project/program management at a software/SaaS company.
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The Product Manager plays significant role in client delivery, proposal support, new business opportunity identification, knowledge management, and materially influence the successful outcome of specific objectives of the Guidehouse Appian practice growth.
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The Client Success Manager plays a vital role in the company's success by focusing on ensuring the satisfaction and ongoing success of its clients. By fostering positive client experiences and advocating for their needs within the organization, the Client Success Manager contributes to long-term client satisfaction, retention, and growth.
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Provide timely client support and service by leveraging internal resources to solve complex business challenges. Cover a defined set of investment banks and advisory firms evangelizing and selling Datasite's core SaaS suite of products.
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Incident Management: Engage with the AMS team on Severity 1 and Severity 2 incidents and facilitate communications and escalations with the client and with SaaS providers and any other third-party vendors.
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We are expanding and seeing a motivated Client Success Specialist. Creating and refining training programs to enhance client experience. Developing and maintaining successful long-term client relationships by building loyalty and trust throughout our entire process.
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Founded in 2013, backed by KKR, Summit Partners, and NEA, and trusted by over seven thousand enterprises across the globe, this leading cybersecurity company offers a SaaS product suite that proactively fights against complex cyber security threats such as includes insider threats, industrial espionage, IoT compromises, zero-day malware, data loss, supply chain risk, and long-term infrastructure vulnerabilities.
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1+ years in a customer-facing role, such as Customer Success Manager, Account Manager, or Client Services Manager, preferably in the software or SaaS industry. 1+ years in a customer-facing role, such as Customer Success Manager, Account Manager, or Client Services Manager, preferably in the software or SaaS industry.
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Leadership skills, client service orientation, strategic consulting, project management, relationship mastery, problem-solving, and storytelling are the core skills exercised in this role. Experience in the HCM SaaS space or Talent disciplines is highly valued, though not required.
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Communication, collaboration, unstructured problem solving and client management (in a high performing and high intensity team environment): Lead multiple client engagement teams to design and execute solution setup (right data science algorithm, data modelling setup, design success metrics/KPIs and stakeholder management) in sustainable and profitable manner; drive value and client impact; identify new use cases; proactive in approach.
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Clearwave is committed to superior client onboarding and ongoing client success with an unsurpassed client-partner relationship. Join one of the fastest-growing, mission driven companies in the SaaS Healthcare industry.
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