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AAA Call Center Supervisor - Roadside Assistance. AAA East Central has an in-office opportunity for a Call Center Supervisor in the East Liberty Headquarters office in Pittsburgh.
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Good Sam provides everything customers need to have a good tripfrom savings on fuel and campgrounds to roadside assistance and other specialty services. Maximizing sales and profitability of the Business Development Center.
$31,200 - $43,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Currently we are looking for a customer service call center agent for our Dispatch/Roadside department. Customer service call center agents can put themselves in their customers' shoes and advocate for them when necessary and problem-solving comes naturally.
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Collaborate with business users and analyze the data and report on provider network severity, call acceptance, call center performance, partner reporting, marketing channel effectiveness, sales analysis, customer experience, and processing the claims.
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The best customer service call center agents are genuinely excited to help customers. Casual work attire in the call center. Dispatch/Roadside Specialists perform a critical role assisting customers who are in need of roadside assistance by contacting and managing service providers in a fast-paced, quickly changing environment.
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The Call Center Representative is responsible for gathering the supports necessary to complete a subrogation demand and reporting to responsible parties. Prior customer service, call center, and/or car rental experience preferred.
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Plans, schedules and directly supervises the daily activities and operations of the Call Center on assigned shift and performs various administrative functions to ensure customer satisfaction.
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1-3 years of Roadside Coordinator experience, call center, or mechanical experience. Coordinate with drivers and outside vendors to schedule emergency roadside and in-shop vendor repairs.
$18 - $22 an hourFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Roadside dispatching or emergency call response experience is preferred. Come be a part of a rapid response customer support and roadside assistance team that delivers around-the-clock support, 7 days a week.
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With RV sales and service locations in 42 states, Camping World has grown to become the prime destinations for everything RV. Overton's is the world's largest boating and marine accessories dealer, helping customers have more fun on the water for longer with the best gear and products.
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General Description: Responsibilities will include, but not be limited to: Intake and dispatch emergency road service calls according to call center processes and performance expectation.
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Required to outbound call 8-10 customers per hour with the goal of scheduling sales appointments. Adhere to scripts and talking points provided for each type of phone call initiated or received.
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Intake and dispatch emergency road service calls according to call center processes and performance expectation. As a Call Center Agent, you will work at the Fort Smith, AR Goodyear Fleet HQ Call Center providing service assistance to the commercial trucking industry.
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As a AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing distress on the roads. Call Center Representative - Roadside Assistance.
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AAA East Central has an in-office opportunity for a Call Center Supervisor based out of the headquarters office in Independence, OH. The shift for this position is 2:30pm - 11:00pm. AAA East Central has an in-office opportunity for a Call Center Supervisor based out of the headquarters office in Independence, OH. The shift for this position is 2:30pm - 11:00pm.
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