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Coordinates the RMA process at the end of the patient evaluation and supports recent sales representative trunk stock in coordination with requested onboarding and offboarding equipment requests and returns.
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Understand and follow RMA/RGA process for all project orders, alert product manager as to defective product returns. Understand and follow RMA/RGA process for all project orders, alert product manager as to defective product returns.
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Summary: The Data Entry Representative provides customers with support for processing returns from a remote work environment. Title: Representative, Data Entry - RMA (REMOTE) This position is responsible for the accurate data entry of returns from customers in a timely and efficient manner.
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Assist with conducting quality audits, identifying, documenting, and providing solutions for Nonconformance's, Corrective & Preventive Actions Perform any other tasks as assigned to support electronic failure analysis, sample test failures, RMA field returns, and production test failures to root cause.
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Verify the validity of RMA by obtaining and investing information from original orders and communicating variances to customer service and technical support. Prepare and file sale tax returns in compliance with various state tax laws and regulations.
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Manage RMA process, validate returns, run CAPA process/prevent future errors and document results and resolution. Rocky Mountain Instrument Co (RMI) is a high-tech manufacturer of precision optical components for medical, aerospace and industrial applications.
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Develops and manages return materials authorization (RMA) processes for ensuring customer returns, exchanges, service and repairs are done with speed and accuracy and all client/customer service delivery issues are resolved.
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Maintain necessary licenses and certifications Make joint sales calls with outside sales staff to perform walk-through evaluations Work with inside and outside sales to quote reasonable rates and scheduling for annual service contracts Understand warranties, scope of coverage, and responsibilities of company regarding manufacturer warranties Coordinate returns and repairs with manufacturers, including arranging RMA, freight, and reporting.
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Handle RMA for customer part returns and process factory parts warranty claims. Handle RMA for customer part returns and process factory parts warranty claims. Identify opportunities for process improvement and streamline operations between departments.
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Provide prompt and helpful assistance to customers inquiring about the RMA process, status of returns, and product replacement or refund options. Receive and review customer requests for product returns, evaluate eligibility based on company policies, and generate RMA numbers for approved returns.
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Responsible for attainment of sales and margin goals, reducing RMA rate and returns. Responsible for attainment of sales and margin goals, reducing RMA rate and returns. Review inventory reports and overseeing inventory ratio, cold items and properly balanced inventories.
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The Export Order Management Specialist is primarily responsible for answering calls, analyzing, and responding to customer inquiries, managing the export order process from the acceptance of an order through delivery, and handling complaints and returns.
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Manages return materials authorization (RMA) processes for ensuring customer returns, exchanges, service and repairs are done with speed and accuracy and all client/customer service delivery issues are resolved.
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Enter RMA data into the ERP (Sage X3) Manage and resolve merchandise claims regarding QC issues, warranty, freight damages, client elected returns, etc. Ardmore Home Design (AHD), founded in 2008, is a privately-owned manufacturer and wholesaler of luxury home décor headquartered in eastern Los Angeles County.
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Log all returns, RMA #, tracking # into the system. The RMA Clerk is expected to maintain, build, and create strong relationships with our customers. Check e-mails daily to input RMA submissions and RMA concerns.
$17.5 an hourFull-timeExpandApply NowActive JobUpdated 2 days ago
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