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Responsibilities include, but are not limited to: selling & servicing guest room blocks, meeting space , large party VIP food & beverage outlet reservations, and other Hyatt services to customer groups; managing accounts, room blocks and pick up, billing instructions and final review; conducting site inspections, and prospecting to generate new business.
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Responsible for providing quality guest service as it pertains to all front office operations including but not limited to checking in/out of hotel guests; phone/PBX operations, mail/message service, hotel reservations, concierge services etc.
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Oversee all VIP reservations from pre-arrival to post-departure. They will work alongside the reservations, front desk, concierge, dining and housekeeping teams and maintain an efficient professional relationship with each.
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Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests. Experience with hotel reservations software. Responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.
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Review current days expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly and other departments are notified of room assignment.
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Manage online and phone reservations. Hotel Front Desk Clerk (7 am to 3 pm Shift) We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred.
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A Front Desk Agent displays a high degree of organization and attention to guest needs. Paid Time Off (Bereavement/Jury Duty) We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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This position works closely with wholesale (including OTA) clients in detailing the needs of both individual travelers reservations; meetings and events including but not limited to room set up, billing, rooming lists/reservations, resumes and VIP arrangements.
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Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.
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You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role.
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Reservations checked against the VIP list from the front desk. Reservations reviewed on a daily basis. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.
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Coordinate and manage all aspects of the VIP client experience, including dining reservations, excursions, and special requests. Join our team and be a part of creating unforgettable experiences for our VIP clients on board luxury cruise ships.
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Overall Scope and Responsibility: Responsible for the registration of new guest, departures, reservations, cashier close reports and front office reports. Consults FO managers for further assistance Reviews departing guest's folios and invites guests back Makes reservations Acts as concierge assisting guests with directions, transportation and coordinated further accommodation through concierge.
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As a Travel Agent, you will immerse yourself in the realm of opulent travel, high end dining, VIP events and assist our discerning clients in curating their ideal itineraries. Create complex "high touch" itineraries for our VIP and other high net worth members.
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Ensure the accuracy of hotel guest reservations (i.e. rates, dates of stay, room types, VIP amenities, billing instructions, etc.) The lobby, restaurant Carpenters Hall, and coffee shop are built in the former Carpenters Local 1266 Union Hall, built in 1948.
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