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Review reservations on a daily basis and check against the VIP list from the front desk. All side-work complete and checked out by the manager. Previous Restaurant General Manager Experience required.
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Under the general guidance of the Front Desk Manager and Front Office Manager, perform all duties connected with arriving and in-house guests, ensure that all our regular and VIP guests receive high quality, personalized service, an Engaging, Dynamic Guest Experience and maintain our guest recognition program.
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All levels of event planners work closely with VIP Services, Reservations as well as many other casino and hotel departments to optimize efficiency, accuracy as well as regulatory compliance for gaming.
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Review VIP reservations, amenity orders, and resumes for incoming and in-house guests. Assist the Front Office Manager in all areas requested and act in his/her place during his/her absence.
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Differentiate between guest types and handle them in the appropriate manner; guests with confirmed or claimed reservations, walk ins, VIP guests, groups, etc. Update and maintain the reception handover book, and pass on all guest feedback to the Manager on duty so appropriate action may be taken.
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Work closely with VIP Services, the Hosts and Player Development Manager to ensure accuracy of guest bookings. This position is responsible for Hotel, RV Park and Special Event guest reservations.
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Manages the reservation system including inventory, rates, data base, system security, reservations, advance payments, group reservations, VIP special services, pre-blocking rooms, close out dates, communication of fill dates and system backup.
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Train, oversee, and cover Van Driver and Housemen positions when necessaryKHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook KHC Front Desk Procedures Manual, and property specific guidelines/standards.
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Assists in identifying hotel and VIP guests for seating and works with the Casino Host with comps. Updates Open Table and takes advance reservations as required. Monitors Open Table and make reservations for customers.
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Now hiring for an Sales Manager/Assistant General Manager at the Element in Iowa City, starting at $55,000 - $58,000 per year based on experience! MATHEMATICAL SKILLS: Ability to understand, interpret and manipulate accounting concepts such as general ledger, accounts payable, payroll, accounts receivable, purchasing, night audit, cash handling and budget development / management.
$55,000 - $58,000 a yearFull-timeExpandApply NowActive JobUpdated 1 days ago - UpvoteDownvoteShare Job
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Coordinate activities of various departments to service accounts, such as directing room service in the creation and delivery of VIP amenities. Communicate with sales, front office and reservations in order to coordinate and monitor guest room blocks and special reservation needs.
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You will report to the VIP Supervisor, Shift Manager, and Player Development Director. Job Purpose or Objective(s): The VIP Representative will coordinate and perform any services related to a VIP Guest, including booking and confirming hotel reservations, checking guests in and out of the hotel, escorting and familiarizing hotel guests with their suite(s) and guest room(s), assisting hotel guests with concierge requests and services, booking internal and external reservations, and handling guest requests with the utmost, and courtesy.
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Partner closely with the third-party Food and Beverage leadership team to ensure offerings are locally sourced and produced, of the highest quality and celebrate the locality of the hotel; and be passionately aware of average checks, VIP reservations, special events, costs, signature dishes, and the mixologist's recent creation.
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Omni Hotels & Resorts is seeking General Manager | Blind Salamander & Jim Bob's for the beautiful new Barton Creek Resort & Spa! Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards.
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Responsibilities include, but are not limited to: selling & servicing guest room blocks, meeting space , large party VIP food & beverage outlet reservations, and other Hyatt services to customer groups; managing accounts, room blocks and pick up, billing instructions and final review; conducting site inspections, and prospecting to generate new business.
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