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Position Summary: A hotel front desk agent serves as the face of the hotel, providing excellent customer service and ensuring guest satisfaction during their stay. This job description provides a general overview of the typical duties and responsibilities of a hotel front desk agent.
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Perform the functions of the front desk including processing all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Maintain the cleanliness and organization of the hotel lobby and front desk area.
Full-timeExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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Qualifications Required Skills/Qualifications: 2+ years of experience in a customer service position Work experience as a Hotel Front Desk Agent, Receptionist, or similar role preferred.
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Responsible for welcoming and assisting in setting the tone for a guest's experience through the process of check in and out of hotel, receiving payment, correcting account and reservation discrepancies, creating and canceling reservations, acting as a switchboard relief and providing luggage assistance; assisting with valet parking and summoning cabs.
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Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. Make reservation, transportation, or entertainment reservations for guest.
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Uses player CMP system to make Marketing offer reservations. Answers inquiries pertaining to hotel services, shopping, dining, entertainment and any other activity connected with the hotel, casino or entertainment complex.
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Uses our front desk computer system to complete customer transactions and run reports. Front Desk Rep - Full-Time. Works with Hotel Management and other team members to provide an excellent guest experience.
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Working as a concierge, guest services representative, front desk attendant, or reservations agent in the hotel or hospitality industry is a bonus. We’re actively seeking a Leasing Consultant for Icon Marina Village in West Palm Beach.
Full-timeExpandApply NowActive JobUpdated 20 days ago - UpvoteDownvoteShare Job
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Previous hotel front desk experience. The Front Desk Agent also maintains the cleanliness and organization of the reception/office. The Front Desk Agent performs all reception area duties such as greeting guests, answering.
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The Guest Service Representative Night Auditor is responsible for exceptional guest sales and service at the front desk and in the evening executes all tasks and systems to support the efficient delivery of guest satisfaction throughout the day.
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Assist in pre-registration and blocking of reservations when necessary. Have working knowledge of reservations and procedures, including how to take same day reservations. Review any reservations with special requests and work to block rooms accordingly.
$18 an hourFull-timeExpandApply NowActive JobUpdated 12 days ago - UpvoteDownvoteShare Job
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Then, your leadership will shine as you begin assisting the front desk team. Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals.
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The Front Desk Clerk is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
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Possesses complete knowledge of Hotel Front Desk policies and procedures and assures their implementation. Complete working knowledge of Front Desk Clerk’s duties required.
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Our Hilton St. Petersburg Bayfront hotel puts you in the heart of the waterfront district in downtown St. Petersburg near popular cultural attractions, shops, dining and sports venues. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.
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