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You will be accommodating guests at our Bar Harbor Grand Hotel by registering and assigning rooms, issuing room cards, transmitting and receiving messages, answering and transferring calls to the correct department, keeping records of occupied rooms and guests' accounts, making and confirming reservations, giving helpful information on local attractions, and presenting statements to and collecting payments from departing guests.
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Under the direction of the Hotel Reservations Manager, the Reservations Agent is responsible for assisting potential and current guests with all room sales needs and inquiries while meeting the Forbes Travel Five Star guidelines.
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Keywords: Reservations, Call Center, Calling, Phone, Reservations Agent, Booking Agent, Pennsylvania, Office, Professional, Hospitality, Hotel, Room Reservation, Group Rooms Coordinator.
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Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues. Monitors hotel security camera system. Work Today, Get Paid today, with Daily Pay! Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues.
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Have comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, banquets, accounting, restaurants and engineering. A minimum of 3-5 years of hotel event sales/event planning, completed Event Management trainee program or comparable experience preferred.
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Responsible for welcoming guests through check in and out of hotel including via a kiosk, receiving payment, correcting account and reservation discrepancies, and creating and canceling reservations.
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Our Minnetonka hotel is a short drive from downtown Minneapolis, MN, MSP Airport and Lake Minnetonka. Assist in pre-registration and blocking of reservations when necessary. Discover modern comfort at Sheraton Minneapolis West Hotel.
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Hotel GSR responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. Experience with hotel reservations software, like Hotel Key and SynXis.
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Hotel or hospitality industry working as a concierge, guest services representative, front desk attendant, or reservations agent is a plus. 2+ years of experience in multifamily real estate, retail sales, hotel/hospitality, or customer service.
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Reporting to the VP of Commercial Services, the RVP Sales partners with the Regional VP of Operations to deliver the hotel P&Ls, and interacts with senior operations and corporate leaders, across Sales, Distribution, Marketing, Direct, social media, Revenue Management, and Market Intelligence.
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Adhere to all standards of operations, policies and procedures, manuals, training material, memos and verbal instructionEnsure the accuracy of hotel guest reservations (i.e. rates, dates of stay, room types, VIP amenities, billing instructions, etc.
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JOB SUMMARY: Takes, records and cancels reservations in the Hotel Information System. Provide personal services of the highest level that may include, but not limited, to restaurant reservations, recreation requests, floral orders, shoe shine, etc.
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Perform Front Office and operational duties including but not limited to: assisting at the front desk, taking reservations, and acting as PBX operator, as required. Must possess fluent knowledge of the city and the geography of surrounding areas including restaurants, amenities, clubs, and tourism attractions/industries to share with hotel guests.
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Job Duties: Greet and direct customers, answer and route calls, open and sort mail, enter payments into the cash register, order office supplies and business cards and forms, make hotel reservations; review and process applications for firework retail permits and jobber/distributor licenses; procurement agent to receive order requests, obtain quote, create purchase orders, place and receive items, assign tag numbers and distribute to staff; learn duties to support other Office Specialists.
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Acts as liaison between client, sales, reservations, revenue, conference services. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value.
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