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Home Office Setup : A designated workspace in a quiet and comfortable environment is essential for productive work, with suitable furniture, lighting, and ergonomics. Monitor customer deployments, utilization, Net Promoter Score (NPS), and other key customer data using HubSpot.
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A designated workspace in a quiet and comfortable environment is essential for productive work, with suitable furniture, lighting, and ergonomics. our team has offices in Akron, OH, and Kearny, NJ, and there will be days for on-site work and collaboration.
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50%): Quiet with some ambient noise, climate controlled, fluorescent lighting. 50%): All types of weather conditions (year-round, Mid-west and Northeast), dirt/dust, noise from heavy machinery/vehicles, vibrations from machinery and vehicles, loud noises, little to no climate control, varying amounts of light, stairs, narrow walkways.
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Lighting New York provides hybrid and remote work opportunities for qualified candidates. As a Customer Care Agent, you'll be working with our customers over the phone, on live chat, and through email with the opportunity to create raving fans for Lighting New York every single day.
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This includes keeping the camera on at all times, maintaining appropriate camera angle and positioning, ensuring proper lighting, selecting a suitable background, utilizing high-quality audio equipment, and being in a quiet area to minimize background noise and distractions.
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Strong computer skills and highly proficient Google Workspace, CRM (Hubspot), and company communication tools (Zoom, Slack, Aloware). High Ticket Sales Representative - E-Commerce Niche - Commission Based POSITION SUMMARY The sales closing position is the most vital position to the business.
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As a closer, you will need to be a competitive, proactive, and driven individual to succeed in this role. This position is the revenue maker for the company and a large component of the relationship we have with our clients.
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A closer will work closely with the sales development representative (setters) team, marketing team, and our member success team. Ensure professional camera practices during all meetings and client interactions.
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Find potential new clients through various actions including but not limited to networking, CRM database, and company social platforms. Ability to take sales calls from 9 a.m. Eastern to 6 p.m. Eastern Monday through Saturday.
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Communicate with customers using company-allocated recorded communication channels (Zoom meetings, aloware, company email, Zoom phone calls, Zoom texting). Complete administrative tasks, such as processing and recording sales, as needed.
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Wear business casual or branded clothing, during all meetings. Professional attire consists of well-fitted, clean, and presentable clothing that reflects a polished and respectable appearance. Quick thinking to provide creative solutions that address clients' needs and concerns.
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Willingness to adapt and implement new marketing strategies, and sales methods. Use data to help clients understand how products can help them achieve their goals. Conducting oneself with responsibility, integrity, accountability, and excellence.
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You will conduct sales calls with potential clients and recommend products based on their individual needs or goals. Time management and prioritization skills to meet key performance expectations. Recommend and select products for leads based on their individual needs.
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Strong written and verbal communication skills with the ability to make presentations. Establish and nurture relationships with past leads and potential clients to facilitate sales. Maintain a working knowledge of the company's various products and services.
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Experience successfully maintaining a positive attitude while working in a team environment with competing priorities. Describe and sell products by following SOP, scripts, and explaining their benefits and uses to potential clients.
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