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JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. Specialty Businesses - Drives profitable sales growth in the Fine Jewelry, Mattress, and Window businesses by leading and engaging associates.
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Specialty Businesses: Responsible for driving sales growth in Fine jewelry, Window & mattress business by leading and engaging associates. Team Development - Oversees the productivity standards program for Store Specialty Businesses including Fine Jewelry, Window & Mattress departments.
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Oversees proper execution of all defective and return to vendor/warehouse activities, reducing shrink within specialty businesses. Responsible for the Specialty associate training and care/protection plans.
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Manages all Ship from Store, Buy Online Pick Up In Store and Curbside Pickup order processes within the prescribed time periods. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement.
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As the Sales Floor Supervisor you are accountable for driving customer service to achieve profitable sales growth by leading and engaging associates, managing company merchandise standards and execution.
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Job Title: Specialty Associate - Wareham Crossing. Specialty Associate - Wareham Crossing. Completes pricing and signing processes in specialty businesses. As a Specialty Associate you will contribute to profitable sales growth by combining in-depth product knowledge and a passion for service to build clientele and meet sales goal.
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Aligns goals, processes, and culture to create momentum and champion a One Team approach. Oversees efficient and clean recovery standards for the sales floor and fitting room processes within the store.
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Store Merchandise Standards - Managers merchandise standards through Put to Fixture, SET, and Visual process execution. Willing to be a catalyst for change by challenging the status quo and motivates others to make improvements.
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Customer Service & Sales - Directs Customer Service and sales activities in store; resolves customer issues and concerns. Partners with Assistant Manager of Merchandise and Customer Experience Supervisor to source and hire store talent for hourly positions.
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You will train and develop associates to execute sales building programs. Is able to build relationships by showing consideration for the perspectives of others, listening first before drawing conclusions.
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Encourages others and their self to stretch beyond current capabilities. Strives to achieve excellent results by creating a culture of continuous improvement. All store hourly associates scheduled to work on a designated holiday will receive additional compensation.
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Performance Standards – Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance.
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Owns the planning and execution of special events within specialty businesses. Responsible for ensuring the completion of all operational workload, including pricing & signing, SET workload & shrinkage prevention processes within specialty businesses.
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Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues, Monitors and shares Ominchannel and reporting metrics and takes action to resolve issues.
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Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn. Promote company merchandise strategy and identifies local opportunities to drive sales.
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