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The Parts Specialist will provide all retail and installer customers with a high level of service. Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service.
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Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.
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Experience with auto parts sales (preferred). The parts counter specialist is responsible for helping customers, in person and by phone, with parts questions and orders.
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O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly Auto Parts is an equal opportunity employer. Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.
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Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met. Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.
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Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise. Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA.
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Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.
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Assist managers and/or installer service specialists in serving the professional customers as needed and directed. Team Member Health/Wellbeing Programs. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
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Follow and promote all company customer service programs, i.e. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc. Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures.
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This position will also support store management in the accomplishment of assigned tasks. Must be able to multitask, handling customers on the phone and in the store at the same time. Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate.
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The Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the store's installer counter. Quickly and accurately takes customer orders over the phone and online, invoice customer orders, direct efforts to accurately pick and stage parts for delivery, and route delivery specialists to ensure customers receive their orders in a consistent and timely manner.
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Greet customers on sales floor, assisting them in location of merchandise or directs them to parts specialist if hard parts are needed. Greet customers on sales floor, directs them to product or to parts specialist.
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POSITION SUMMARY:The Detailer performs various detailing and transportation of new and pre-owned boats, motors, trailers and ATV’s in support of a TMBC Sales, Service and Parts operation.
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Stock Purchase Plan & 401k with Employer Contributions Starting Day One. Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions.
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O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Ability to provide outstanding, friendly and professional customer service.
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parts specialist sales jobs
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