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As a NAPA Automotive Parts Specialist , you are looked at as the “face of the retail store” and the go to person as soon as our customers enter our retail stores for all of their automotive needs.
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The parts counter specialist is responsible for helping customers, in person and by phone, with parts questions and orders. Berglund Ford, part of Berglund Automotive, a well-established and reputable automotive group with 10 locations, representing 20 different automotive brands throughout Southwest and Central Virginia, is looking for a Parts Counter Specialist.
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Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone. A NAPA Automotive Parts Specialist is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work full/part-time or you just want to get your foot in the door with us to explore other careers at some point - We welcome you.
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Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts. Have gained your parts experience by working the automotive industry or have gained your experience tinkering with/repairing cars & trucks through the year.
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We are looking for dedicated, experienced Parts Counter sales person to help grow our booming service department and provide our customers with exceptional experiences. Ongoing responsibility for assisting with the counter parts sales and customer service responsibilities.
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You don’t need to be able to tear and motor down and rebuild it (however, if you can, that’s awesome) – but we do need you to have a background and knowledge of automotive parts. You are willing to learn all things automotive if you don’t have the background in automotive parts.
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Experience in a parts store, auction, retail store, auto body/collision. Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
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Genuinely enjoy helping our retail and wholesale customers with their auto parts and service questions. We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family.
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Use your parts knowledge to assist other NAPA team members answer questions for customers. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.
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Knowledge of cataloging AND/OR inventory management systems, a plus. Use technology (computer), cash register, telephone, and paper catalog system. High School Diploma or GED. Technical or Trade school courses or degree.
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Bring customer focus and high energy to our fast-paced stores Welcome retail customers into our retail stores and engage to provide a positive consumer experience. Providing outstanding customer care and interactions with everyone who comes into our NAPA Store.
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A Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same! Entirely customer-centric (external/internal) Great listening skills and empathy for customers.
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Genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! If this role sounds like a fit, please take the time to complete our super quick and easy application.
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If you decide that this role is not for you, please check out some of our other great careers by visiting jobs. Let us know you're interested in a future opportunity by joining our Talent Community on jobs.
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