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Job Title: Outbound Call Center Director (Political Campaign) We are seeking a seasoned and visionary Outbound Call Center Director to lead our political campaigning initiatives.
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Outbound Call Center Representative Contact. Manages authorization status of the following payors: Conducts proactive appointment booking calls at the request of the Call Center Director.
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Support and troubleshoot contact center technologies which include Call Recording/Transcription Applications, Inbound / Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys Web Browser Extension, Analytics, and Reporting.
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Proficient in contact center technologies including Call Routing, Call Recording, Transcription, Historical Reporting, IVR Solutions, Omni-Channel solutions, Work Force Optimization and CRM Integrations.
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Join the Kelly team as an Appointment Setter (Outbound Call Center Rep) to work for a Marketing Specialist Industry in Huntsville, AL. We’re here every step of the way to help you and your career be the best it can be.
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Reporting to the Site Director, this role will oversee a team that provides centralized operations support to the call center leadership team. In coordination with Payroll, manage the timekeeping of call center agents.
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Previous outbound call center or high volume experience working in a metrics driven environment, with an auto dialer, and/or using scripts is preferred. A desire to work in an efficient, results-oriented outbound call center environment.
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Responsibilities include Processing and prioritization of emergency and non-emergency calls; Taking and dispatching messages; Use of quick typing skills ( 40 wpm minimum); Refined customer service functions; Use of high-level communication skills; Use of medical terminology; Use of call center software; Ability to flourish in team centered environment.
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Here at AXE ELITE, we are an high-energy outbound/inbound telecommunications call center! We are the number one producing center 12 months and counting. Currently, we are business to business telephone sales and have a Platinum Partnership with Verizon to sell Verizon Fios/5G services.
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6+ years of experience Supporting Genesys Call Center platform. As a Senior Operations Contact Center Engineer, you will be part of the Enterprise Contact Center Operations teams responsible for ensuring the smooth operation, optimization, and overall health of the Genesys Contact Center CX platform.
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The role of Outbound Call Center Representative is primarily responsible for making outbound calls in a secure room environment to report auto accidents. Outbound Call Center Representative - Insurance.
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Medical Billing - Revenue Cycle - Appeal - Medicaid / TPL Follow up Specialist - Remote Or on - Site
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Handles inbound/outbound call center calls for payors and patients/guarantors. Minimum of one (1) year in a call center environment. The Medical Billing - Appeal - Medicaid/TPL Follow Up Specialist will follow-up on appeal status with traditional Medicaid, MCOs, and third-party payors such as Immigration/Border Patrol, Prison/Correctional Facility.
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Knowledge of contact center skills, including ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording, quality, ACD Email, Web Messaging and SMS.
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Build and configure demo scenarios in Genesys or NICE CXone Cloud Admin and Architect including ACD, IVR, outbound dialers, queuing, skilling, quality, ACD, Email, Web Messaging, and SMS and other digital channels.
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Concentrix Senior Sales Engineer, Cloud Contact Center Solutions Santa Fe , New Mexico Apply Now Senior Sales Engineer, Cloud Contact Center Solutions. Knowledge of other contact center platforms and VoIP protocols.
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