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The primary responsibility of OSS personnel is to provide on-site support, troubleshoot user issues, conduct ad-hoc training, and ensure the successful deployment of the Department of Defense Enterprise Resource Planning (DoD ERP) system.
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Assist OSS customers using the DoD ERP to resolve issues related to process knowledge, incorrect master data, or systemic problems. Maximus is seeking qualified candidates to join our team as an On-Site Support (OSS) Analyst at selected Hub locations.
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Description & Requirements Maximus is seeking qualified candidates to join our team as an On-Site Support (OSS) Analyst at selected Hub locations. Description & Requirements Maximus is seeking qualified candidates to join our team as an On-Site Support (OSS) Analyst at selected Hub locations.
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Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
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Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
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Prior On-Site Support or Tier 2 experience. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.
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Coordinate with parent organizations to assist support personnel with DoD ERP General Funds issues and concerns. Support official documentation and resources to complete DoD ERP General Funds related business operations.
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Participate in regular conference calls with Deployment Team and Parent Financial Management Organization. This will involve rotational periods of travel for 120 days. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
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Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS158, P2, Band 5. Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
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We're proud of our connections to organizations dedicated to serving veterans and their families. Active Secret Clearance. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
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Annual salary is just one component of Maximus's total compensation package. Prior DoD ERP General Funds experience. Aid in the resolution of end-user problems and incidents, escalating trouble tickets when appropriate.
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Troubleshoot user issues, conduct ad-hoc training, and track, research, and escalate trouble tickets. Geographically position support personnel to maximize value to the deployed community. Administer refresher training on key business process areas to end-user personnel.
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We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. An applicant's salary history will not be used in determining compensation.
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Provide support in the areas of Cost Management, Financials, Funds Management, Reimbursable, and Spending Chain. Handle support inquiries via emails, phone calls, and Microsoft Teams calls with the deployed community.
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Knowledge of systems engineering in support of system definition, development, integration, verification methods, sustainment, risk modeling/simulation, testing and evaluation, human system integration (HSI), crew stations engineering, OSS&E efforts, interoperability requirements, and airworthiness certification across a wide range of hardware and software systems, including ground based systems.
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oss job
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