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Results driven and capable of translating Call Center reports and client deliverables, KPI and metrics to daily performance. The Supervisor play an important role in enabling the client to achieve its KPI goals while also being ADA compliant.
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We offer competitive compensation and a robust benefits package, while maintaining our amazing spa culture focused on our client experience and team wellbeing with a "family" vibe. These goals include, but are not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales.
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Refer a friend and earn extra cash Please call for more information. Our Client is currently seeking Med Surg for positions in Charlottesville, VA for a 3x12 Nights shift. The ideal candidate will possess a current VA license or Compact license Depending on the state.
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Maintain and update customer related information systems to ensure that our client hold accurate records; collect and access appropriate information relevant to type of call. As a Customer Service Representative, your role will be to focus on providing the correct resolutions for both customers and the business.
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Experience in contact/call center. Review additional details and apply on online. Respond to customers through a variety of channels including telephone (both inbound and outbound), internet, and written correspondence as appropriate.
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Handle specific Inbound/Outbound calls from customers. Serve customers across the product portfolio and resolve a wide range of common inquiries. Acquire detailed knowledge of product ranges and services to provide excellent service.
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You will handle customer relationships and assist with their individual service needs whilst delivering best-in-class customer service. Provide excellent customer service, negotiation, and interpersonal skills, with the ability to recognize and support the specific needs of the most vulnerable customers.
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Recognize individual customer service needs and resolve their inquiry. Entry-Level and Experienced Positions Available. Effective time management and self-accountability. Customer Service Representative.
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Excellent Written and Verbal Communication Skills. Good/Excellent Computer Skills. High School Diploma. Ability to work with MS Word and Excel. High level of professionalism.
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Excellent Written and Verbal Communication Skills. Good/Excellent Computer Skills. High School Diploma. Ability to work with MS Word and Excel. High level of professionalism.
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Benefits for Certified Nursing Assistants (CNAs) or Home Health Aides (HHAs) Paid Time Off (PTO) and flexible schedule Medical, dental, and vision coverage 401(k) retirement plan with company match Weekly pay and direct deposit 24/7 on-call for support Training opportunities Discounts on movie tickets, car rentals, hotels, theme parks, and more.
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Take initiative to elevate the client experience, quickly resolve situations and focus on one call resolution. Support inbound call queue handling client calls to process payroll, enter payroll and tax information and answer questions for clients in multiple states.
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Excellent Written and Verbal Communication Skills. Good/Excellent Computer Skills. High School Diploma. Ability to work with MS Word and Excel. High level of professionalism.
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Excellent Written and Verbal Communication Skills. Good/Excellent Computer Skills. High School Diploma. Ability to work with MS Word and Excel. High level of professionalism.
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Excellent Written and Verbal Communication Skills. Good/Excellent Computer Skills. High School Diploma. Ability to work with MS Word and Excel. High level of professionalism.
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