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Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. The Client is seeking an Expert Specialist resource for an engagement to work with the Client Services Team. Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact.
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Provides technical support by telephone, remote technology, and on-site to computer users statewide. Conducts research and analysis on desktop hardware and software products to justify recommendations and support purchasing efforts.
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On call technical support via phone, email or teleconference to Client, or Customers Operations, Risk Management or Claims Administration personnel. Overview: Gallagher Bassett Technical Services (GBTS) division is seeking a "Construction Safety Loss Control Consultant" needed on a per assignment/quarterly basis in the Portland, OR region to perform safety/loss control risk inspection on multi-year construction project located in the educational/university business sector.
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Make out-bound phone calls to all prospects before and after an Initial meeting is set; coordinates with available Wealth Management advisor to answer prospect technical questions while on the call.
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Overview: Gallagher Bassett Technical Services (GBTS) division is seeking a "Construction Safety Loss Control Consultant" needed on a per assignment/quarterly basis in the San Jose - San Francisco - Sacramento, CA region to perform safety/loss control risk inspection on multi-year construction project located in the educational/university business sector.
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Overview: Gallagher Bassett Technical Services (GBTS) division is seeking a "Construction Safety Loss Control Consultant" needed on a per assignment/quarterly basis in the Denver, CO region to perform safety/loss control risk inspection on multi-year construction project located in the educational/university business sector.
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Our client is a leading IT Managed Service Provider focused on Healthcare organizations. They are structured to ensure their clients receive dedicated technical expertise, reliable and responsive support, around-the-clock support, and tailored solutions with a 99.9% systems availability guarantee.
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We seek a lead solutions engineer responsible for establishing and exemplifying best practices in partner integrations; acting as the key technical expert in the rollout of Freewheel's data solutions; and providing guidance in partner usage to support the improvement of Freewheel's data (audience, identity and measurement) offerings.
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Preparing basic reports and assisting customers with pre-delivery and post- sales such as order entry, order status, expedite delivery, price and availability, and limited technical support.
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For master contracts and large task order contracts job functions include client communications, project oversight including staffing, performance, quality assurance (QA), and financial monitoring and review, and coordinating responses to call orders and serving as the primary technical and financial point of contact between RTI and the EPA's assigned Program Officer.
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Meeting CPAR scoring criteria on contract(s): client satisfaction, quality management, adhering to project schedules, cost/budget management, and small business goals. The successful candidate will have experience implementing professional development strategies and succession plans for key technical and program management support roles within EPA national program offices to ensure programs provide opportunities for advancement for early- and mid-career staff and to ensure RTI will have qualified staff in place for future competitions.
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Provide on-call technical support via phone, email or teleconference to Client, as requested, or risk management/claims Administration personnel. Gallagher Bassett Technical Services (GBTS) division is seeking a "Construction Safety Loss Control Consultant" needed on a per assignment/quarterly basis in the western and central Pennsylvania regional areas to perform safety/loss control risk inspection on multi-year construction project(s) located in various industry sectors.
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Documenting process and procedures related to technical field support activities. This request is to help support the high number of Service Desk requests, hardware installations, and customer software support required for the Distribution Center Raleigh NC.
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The successful candidate will also have experience leading multi-disciplinary internal meetings with business partners and key technical staff on programmatic activities. Other benefits include a competitive range of insurance plans (including health, dental, life, and short-term and long-term disability), access to a retirement savings program such as a 401(k) plan, paid parental leave for all parents, financial assistance with adoption expenses or infertility treatments, financial reimbursement for education and developmental opportunities, an employee assistance program, and numerous other offerings to support a healthy work-life balance.
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Strengthens client relationships by working one-on-one with customers via phone, guiding them through troubleshooting technical issues. Maintains quality assurance measures to ensure the delivery of high-quality technical support services and adherence to service level agreements (SLAs.
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on call client technical support jobs
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