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You'll monitor and track core customer health metrics across your accounts such as utilization, feature usage and NPS to ensure healthy engagement and adoption. Track core customer metrics.
$140,000 - $170,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The CSD will be responsible for partnering across Icertis to advocate on behalf of our customers to drive solution adoptability, churn reduction, customer reference-ability, and NPS while ensuring executive alignment within our customers to understand and/or define program goals, challenges, to drive accountability and maximum value realization.
Full-timeExpandApply NowActive JobUpdated 3 months ago - UpvoteDownvoteShare Job
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Manage the guest experience metrics (NPS and OSAT) Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work.
$17 - $19 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Hands-on experience with ecommerce analytics tools, specifically Google Analytics and Tableau; experience with heatmapping and behavioral analytics tools (ContentSquare or similar), and digital voice-of-customer NPS tools (Medallia or similar.
Full-timeExpandApply NowActive JobUpdated 3 months ago - UpvoteDownvoteShare Job
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Drives patient and client experience and satisfaction metrics such as TAT, NPS, NPER, ENPS. Manages key clinical metrics and holds therapists accountable for % MS Referred, Visits per Case, % Therapy SDE, % Seen, TOP and other disability management and referral pattern metrics delivered by Clinical Analytics.
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Collaborative Team Approach: Physicians, NPs, Behavioral Health, Nurse for Wellness Visits, CMAs, Referral Specialist plus an On-Site X-Ray, Lab, and Practice Administrator. Business North Carolina’s annual list is calculated using more than 25 health care metrics, including information collected by the U.S. Centers for Medicare & Medicaid Services.
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Own the developer product roadmap and deliver on key metrics such as developer CSAT/NPS, new game integration time, new game prize enablement, and developer support operational metrics.
Full-timeExpandApply NowActive JobUpdated 25 days ago - UpvoteDownvoteShare Job
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Meet and maintain Vacasa standards and metrics such NPS, standard unit appearance, and efficiency. Vacasa is seeking hard-working, energetic employees to help us maintain our large and quickly growing portfolio of vacation homes as a Property Caretaker in Surfside Beach, SC. Responsibilities will include maintaining homes and housekeeping; which includes deep cleaning, organizing, stocking amenities, and corresponding with our outstanding local team, as well as our central management team.
$17 an hourFull-timeExpandApply NowActive JobUpdated 19 days ago - UpvoteDownvoteShare Job
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Ensure that staff performs essential job functions to maximize corporate performance scores related to the area’s responsibilities (i.e., FCR, NPS, phone metrics, MTM, National Performance Scorecard, and related performance guarantees.
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Meet or exceed KPI targets on Productivity, Cost Management, Delivery NPS scores and Building Metrics (Safety, 5S compliance, Self-audit results, inventory shrink%, Refusal percentage, Cycle count on -time completion) and provide timely reporting of operational KPI's.
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The CSD proactively engages directly with our customers to define outcome success metrics, identify value opportunities, drive adoption and value realization to meet and exceed desired business outcomes for both our customers and Icertis.
Full-timeExpandUpdated 3 months ago - UpvoteDownvoteShare Job
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Emphasize the Customer Experience to drive continuous improvement of our programs from a Guest experience perspective, impacting our Net Promoter Score (NPS) and other guest satisfaction metrics.
ExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Experience in Call Centers and how to position Digital Employees for human agent augmentation while driving better metrics such as AHT, CSAT, NPS, Abandon Rates and other defined Key Performance Indicators.
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Drive sales and member experience metrics such as BCM%, EFT growth, upgrades to memberships, saving cancels, avoid accounts going into RFC, merchandise sales, use of trainers, social reviews, NPS surveys and BER results.
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Experience with customer journey mapping, experience design, NPS/CSAT and similar metrics, and/or end-to-end process improvement. + Expand usage and adoption of NPS, CSAT, and other key metrics to all levels of the organization: leadership, management, and front-line.
ExpandApply NowActive JobUpdated 2 days ago
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