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The remote Bilingual Call Center Representative works in a high volume fast-paced environment handling inbound and outbound calls (no cold calling) for customers seeking a commercial insurance quote for their small business.
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As the voice of our company, the Call Center Representative must possess excellent communication and interpersonal skills, as well as be enthusiastic about helping consumers and driving their satisfaction.
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The ideal candidate has a minimum of two (2) years of customer support experience working in a remote call center environment and comfortable reading scripts. Minimum of 2 years of customer support experience in a call center environment.
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The remote Call Center Representative works in a high volume fast-paced environment handling inbound and outbound calls (no cold calling) for customers seeking a commercial insurance quote for their small business.
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The ideal candidate has a minimum of two (2) years of customer support experience working in a remote call center environment and is comfortable reading scripts. Minimum of 2 years experience providing customer support in a call center environment.
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Combining a best-in-class call center with a proprietary content and customer management platform, we deliver qualified new customers to our partners and match businesses with insurance providers who fit their specific business needs.
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No cold calling or sales involved. Serenity, a healthcare technology leader, is in search of a dynamic and mission-oriented Call Center Supervisor. Call Center Supervisor.
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Tivly is one of the fastest-growing, profitable insurtech companies, connecting businesses with insurance solutions. Processor: Intel i5 8th Generation, Intel Celeron N4500 or AMD Ryzen 5 series or newer.
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Handle a large volume of inbound and outbound calls related to small business owners inquiring about commercial insurance needs. RAM (physical memory): minimum 8 GB. Meet daily qualitative and quantitative targets.
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RAM & CPU: less than 80% usage. Must have a Windows, Apple desktop/laptop or Chromebook. Strong experience with technology and proficiency with computers, including Google Workplace (formally G Suite), Google Chrome, and CRM software.
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Follow communication scripts and use knowledge of products and services to go off-script when necessary. Inclusion: It's Simple, We All Belong Tivly celebrates diversity and equality! Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately.
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Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. Creating a culture of equality isn't just the right thing to do, it's what Tivly chooses to do.
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Minimum of 2 years working remotely. We are committed to building a team with a diverse variety of experiences, talents, and perspectives. Strong typing and data entry skills. Achieve all objectives for service, productivity, and quality standards.
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We believe that creating a culture where everyone can fit in and belong has a positive influence on our communities and our customers. Bilingual in Spanish is highly preferred. Strong time management and decision-making skills.
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High School diploma or equivalent. Access to high-speed internet. The more inclusive we are, the better our work will be.
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no cold calling call center jobs
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