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Note: We are looking for Sunday Monday Night from 11pm to 7AM (Overnight Shift) Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues.
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SCOPE OF WORK + TEAM Reports to the Front Office Manager/Night Manager and Supervisors Supports the front office team, sales team and guest experience RESPONSIBILITIES Main responsibilities include registering guests, making and modifying reservations, but may be required to assist with hotel operator and/or concierge duties.
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Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required. Our property is seeking a night auditor to join our growing group of hospitality professionals.
$18 - $20 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Overnight shift; requires flexible hours. Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required.
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Have a full working knowledge and expertise of each shift including night audit. Make reservation, transportation, or entertainment reservations for guest. Make, confirm, and cancel reservations via all communication avenues.
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Additionally, this position will assist the overall management team with daily shift leadership and oversight of lunch, dinner and late-night services as applicable; focusing on the overall guest satisfaction of all guests, including walk-in, bar, standing room and terrace guests, as well as table reservations and meal service guests.
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Our friendly and attentive Hotel Night Auditor is committed to going the extra mile to deliver high-quality service to our guests while performing nightly balancing duties, daily paperwork and shift reports related to the property's business transactions.
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Daily shift oversight includes all Bartenders and Barbacks; as well as assisting with support to Servers, Bussers, Food Runners, and Hosts/Hostesses. Free colleague meals during shift. Located on Michigan Ave, the Chicago Athletic Association hotel is a historic landmark transformed into an incomparable boutique hotel with some of Chicago's best outdoor spaces, such as Millennium Park and Maggie Daley Park, right outside their front door.
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Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed.
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Greets and assists with late guest arrivals and early departures by handling guest check-ins and check-outs while providing prompt and courteous service, including receiving telephone calls, guest requests, guest reservations, faxes and ensuring complete satisfaction during PM shift.
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While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, making reservations, and answering guest questions. Responsible for completing all required shift paperwork, and night audit reports daily.
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Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff. The Night Auditor will responsible to conduct all nightly audit-related duties while providing guest service at the hotel's front desk.
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Audit responsibilitiesbalancing duties, daily paperwork, and shift reports. Communicates all information to the following shift to ensure a smooth transition. Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
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He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.
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The beautiful Running Aces Hotel is hiring for a part time 3rd Shift Night Auditor/Guest Service Rep to join our team! As the friendly face of the property, the hotel front desk/night auditor has a relatable personality and a great desire to work with people.
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night shift reservations jobs
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