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Review daily Front Office work and activity reports generated by Night Audit. Must maintain constant communication with Housekeeping, Reservations and the Credit Manager. Respond to all guests’ requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner.
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The Night Auditor represents the hotel overnight and is charged with ensuring the hotel is ready for the following morning. The Night Auditor plays integral role in our operation as a business open 24/7.
Full-timeExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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The surrounding streets of Wynwood feature warehouses that have been converted to art galleries, restaurants, late-night bars, artisan shops, and boutique clothing stores. Responsible for welcoming and assisting in setting the tone for a guest's experience through the process of check in and out of hotel, receiving payment, correcting account and reservation discrepancies, creating and canceling reservations, acting as a switchboard relief and providing luggage assistance; assisting with valet parking and summoning cabs.
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Have a full working knowledge and expertise of each shift including night audit. Make reservation, transportation, or entertainment reservations for guest. Make, confirm, and cancel reservations via all communication avenues.
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He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.
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Accommodate guests with registration, assign hotel rooms, generate secure room cards; and assist guests with special requests if needed; assists in pre-registration and reservation of rooms for upcoming reservations; monitor and track same day reservations and future reservations when necessary; understanding of the cancellation procedures; understand room status and room status tracking.
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Qualifications Two (2) years of experience in a restaurant or night club setting as a Host preferred. Communicate and market assigned venues to Group Sales, Player Development, and other necessary venues/departments to increase visitations and table reservations to internal guests.
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The Guest Service Representative Night Auditor is responsible for exceptional guest sales and service at the front desk and in the evening executes all tasks and systems to support the efficient delivery of guest satisfaction throughout the day.
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The Night Auditor provides outstanding guest service by providing the guest with assistance in any area necessary, answer telephones, make reservations, check-in and checkout guests. Collect and record all reports relating to total hotel sales for the day and perform the duties of a Guest Service Associate during the night audit shift.
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The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions.
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Assists the Player Development team with all reservations and requests. Performs group block management, including the entering of room lists, inventory control, coordination of casino reservations, checking resort room arrivals, and maintaining a professional relationship with all departments associated with the resort.
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BB's would feature authentic New Orleans-style po' boys and Tex-Orleans cooking with a distinct menu, offered how and when customers wanted it: for dine-in, catering and take-out, and available for late-night dining as well as during traditional hours.
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Host/Hostess Responsibilities: Answer phones within 3 rings and schedule reservations. Full-time Schedule: 8 hour shift, Day shift, Night Shift, Holidays, Monday to Friday, Weekend availability Job Location.
$12 - $14 an hourExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Complete back-up of front office computer system and night audit program daily (if applicable). Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc.
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While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, making reservations, and answering guest questions. The PART-TIME Night Auditor will responsible to conduct all nightly audit-related duties while providing guest service at the hotel's front desk.
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night reservations jobs
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