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Responsible for welcoming and assisting in setting the tone for a guest's experience through the process of check in and out of hotel, receiving payment, correcting account and reservation discrepancies, creating and canceling reservations, acting as a switchboard relief and providing luggage assistance; assisting with valet parking and summoning cabs.
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He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.
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US: The Homewood Suites Austin South/Airport and Hampton Inn Austin Airport South, managed by Moody National Management LP, are currently looking for a night auditor to work from 11pm - 7am at 2 hotels that are located in the same parking lot.
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The Night Auditor will conduct all nightly audit-related duties while maintaining and promoting excellence in hospitality and customer service at all times; welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone.
$13 - $14 a weekPart-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.
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Answer phone and dispatch in a timely manner in addition to demonstrating proper two-way radio etiquette at all times when communicating with other Associates; maintain radio contact with the Front Desk/Night Auditor at all times.
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As a Night Auditor, you will have a direct impact on the overall experience of our hotel guests and be responsible for ensuring 100% satisfaction from the moment guests arrive at the hotel until they check out.
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Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean.
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The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions.
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As the late shift you are essentially working without management supervision so your responsibility is seen as even greater as you assist in closing out the business for the day as well as check in or out those guests during non- traditional hours.
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Key job duties of a Night Auditor include: Handle guest check-ins and checkouts efficiently and in a friendly and professional manner. Complete the express checkout envelopes and have the Night Housekeeping / Security Aide delivers to the guestrooms Assist guests with general services such as check cashing, making change, and answering any general questions pertaining to such things as hotel services, shopping, dining, entertainment, and travel directions.
$14 - $17 an hourFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition.
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Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint.
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Owned and managed by NCG Hospitality, this property will be the very first Moxy hotel in Wisconsin, a unique lifestyle hotel brand featuring a rooftop bar and restaurant located downtown.
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Highgate maintains corporate offices in London, New York, Dallas, and Seattle. High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.
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