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Act as a Guest Service representative and manager on duty during the night time hours. Previous guest service or front desk hospitality experience preferred.
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Complete end-of-day activities including posting charges to accounts, completing cashier and closing reports, running night audit backup, and roll the date. Print and fold folios and ensure that they are placed under each guest room door the night before check-out.
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We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.
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Complete all night audit procedures needed to roll current business day. Respond promptly to any guests’ inquiries or complaints; Offers alternate solution if guest demand cannot be met.
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Hands on” and active member of the front desk team, performing the role of guest service representative and night audit as scheduled. To ensure the proper housekeeping and maintenance of the hotel’s physical facilities resulting in employee and guest safety, orderly operations, good appearance, compliance with brand and legislative standards resulting in budget control.
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Act as PBX operator during the audit shift. Perform all audit procedures as set forth by the Hotel and company, on a daily basis. Balance all cash receipts and work performed during the audit shift.
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As a Guest Service Representative conducting Night Audit, you would be responsible for handling the responsibilities of the Guest Service Representative and Accounting duties.
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Prepare the front office for the 'AM' shift and reset day's business. Reports To: Front Office/Operations Manager. Attend and actively participate in all front office meetings. Understand and use math concepts in order to design a financial or economic system.
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Process Night Audit procedures and close credit card machines nightly. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social.
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Perform all Guest Service Representative functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of message.
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Guest Service Representative at theWit Hotel Guest Service Representative at theWit Hotel Deliver brilliant guest service each day, each night and every time in-between by championing our 6 Xs Hotter Service Philosophy.
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At InnVest, our mission is simple to deliver outstanding guest experiences and superior returns on quality hospitality investment. Representative of the management team to hotel guests, employees and members of the community.
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Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures.
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Our award-winning Holiday Inn Hotel and Suites located at 620 Wells Road, Orange Park, Florida is seeking Guest Service Representative and Night Auditor. Night audit position requires hotel experience with auditing skills.
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Act as a Guest Service representative and manager on duty during overnight hours. The Night Auditor will be responsible for supervising night accounting and general hotel operations to ensure the maintenance of financial controls, compliance with standards and regulations, customer satisfaction, and protection of the guests, staff, and assets.
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