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The Front Office Host - Overnight is responsible for the oversight of specific night audit duties as well as oversees the front office during the overnight shift. At Thompson, we believe our guests select our Hotel because of our caring and attentive colleagues who are focused on providing intuitive service and meaningful experiences tailored to each guest experience.
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He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.
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Overview Opportunity: Night AuditorBalance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.
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Overview The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions.
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Issue room key and escort instructions to Guest Service Agent or directly to guest. Have a full working knowledge and expertise of each shift including night audit.
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Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required. Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed.
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Performs duties of guest service agent, night audit or other positions as needed. Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests and potential guests in a professional manner.
$3,200 a yearFull-timeExpandUpdated 0 days ago - UpvoteDownvoteShare Job
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Guest Service Experience preferred. Perform guest services functions as required ( check guests in/out, take reservations, we-up calls, etc. Audit and reconcile all Front Desk and Food & Beverage Cashier’s work.
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The Guest Service Agent is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner, by checking guests in and out of the hotel.
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Night Audit/Guest Service Agent. This position is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, and reservations.
ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Previous night audit/accounting experience or equivalent training required. Check guests in/out and perform Guest Service Agents tasks. Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
$21 an hourExpandUpdated 0 days ago - UpvoteDownvoteShare Job
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A Guest Service Agent with Hilton Garden Inn is responsible for greeting and registering guests and checking guests out of the hotel in the hotels continuing effort to deliver outstanding guest service and financial profitability.
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Overview Opportunity: Night Auditor SupervisorBalance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.
$19 an hourExpandUpdated 0 days ago - UpvoteDownvoteShare Job
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Assists with training guest service team members. Always maintains a high standard of integrity, provides motivation and demonstrates positive leadership characteristics which inspire team members to exceed expectations through superior customer service standards.
$3,200 a yearFull-timeExpandApply NowActive JobUpdated 1 days ago - UpvoteDownvoteShare Job
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You will act as hotel system liaison during night hours and perform all Guest Service Representative functions as required; you may assist in booking room reservations; answering hotel phone calls and notifying guests of message.
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night audit guest service agent jobs
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