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Midas Hospitality is seeking a Front Office Manager to join our team at the Residence Inn / Fairfield Inn hotel located in Charlotte, NC. This position will supervise front desk staff and run all aspects of the front desk and office.
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Have a full working knowledge and expertise of each shift including night audit. Issue room key and escort instructions to Guest Service Agent or directly to guest. Have a full working knowledge and expertise of each shift including night audit.
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Experience: At least one year working at a hotel front desk as Night Audit, Front Desk Clerk or other capacity. Assist and oversee all Front Desk/audit functions in an overnight capacity.
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Prior night audit experience preferred. Coordinate with the front desk and restaurants/bars closing to facilitate a smooth operation of file maintenance and reset of system totals for next day operations.
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We're looking for a detail-oriented Night Audit Clerk. Be available to oversee the front desk operations during the hours of 11pm to 7am. Read, maintain and make entries in the Front Desk log book.
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Performs duties of guest service agent, night audit or other positions as needed. Under general supervision, assists management team with supervising the front desk / guest service positions of the hotel.
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The Night Auditor will conduct all nightly audit-related duties while maintaining and promoting excellence in hospitality and customer service at all times; welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone.
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Complete back-up of front office computer system and night audit program daily (if applicable). Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc.
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As a night audit/front desk agent, you will represent the hotel to the guest throughout all. As a night auditor, you are also responsible for assisting guests with their overnight.
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The PART-TIME Night Auditor will responsible to conduct all nightly audit-related duties while providing guest service at the hotel's front desk. Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff.
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Assist in the management of the daily, weekly and monthly administrative functions including but not limited to scheduling, labor reporting, night audit verification, payroll and responding to guest reviews etc.
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The Night Auditor will responsible to conduct all nightly audit-related duties while providing guest service at the hotel's front desk. -Responsible for completing all required shift paperwork, and night audit reports daily.
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We are looking for a highly motivated individuals to join our Front Desk team as a Night Auditor. Ensure the Night Audit procedures are followed with great attention to detail.
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The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Complete the Night Audit checklist for computer procedures daily. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills.
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Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. Work experience as a Hotel Front Desk Agent, Receptionist or similar role.
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