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Report to billing department any problems such as damaged boxes or lids, obstructions to meter access, water in meter box, water leaks, and spinning dials on register. Report to billing department any problems with dogs, bees, snakes or other wildlife which prevents access to meters.
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Our systems monitor critical operating parameters, provide critical protection and control functions, meter end user consumption through various sensing and metering devices, transmit the collected data via power line, radio frequency and/or cellular communication systems and process the data for various purposes including system operation, optimization, and billing.
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The Water Management Department is responsible for the operation and maintenance of Durham's water supply, water treatment and water reclamation (wastewater treatment) facilities, the collection and distribution systems (including meter reading), and customer billing services.
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Intelligent Grid Solutions is the market facing organization across several Hubbell Brands within Hubbell Utility Solutions (HUS) including Aclara, Beckwith, EIG, RFL and Trinetics. Familiarity with the current laws, regulations, and commercial aspects of importing and exporting, such as letters of credit, Incoterms, performance bonds, tariff codes, bid bonds, penalty clauses, currency hedging, etc.
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15+ years of experience in power generation, transmission and distribution systems, or communications and software systems in engineering capacity, with specific experience in distribution automation, protection, controls and power quality systems; Electrical utility experience strongly preferred.
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Ensures water meter reading route preparation for billing is processed in a timely manner; balances billing statements with consumption totals; researches discrepancies; corrects errors in system prior to exporting bills to mailing contractor.
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Prepare transactions needed to establish and/or update customer account/ billing record, meter and service work order activity, gas leaks, merchandise loans, deposits and budgets. Roles within Customer Service are responsible for providing the best possible service in relation to billing inquiries, credit and collection, customer financial assistance programs, service requests (usually related to gas turn-ons), suggestions, complaints, customer verification, as well as social media interactions.
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Perform general maintenance of meter boxes which may include cleaning sand and debris from box and removal of some vegetation to gain access to the meter box. The primary responsibility of this position is to read meters and record consumption of the water used, cleaning of meter boxes, and removal of vegetation impeding access to meters.
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Perform manual work taking readings of meter dials and entering the read into a hand-held unit or laptop computer. Record and report any illegal usage to the billing department. Walks or drives a vehicle along established routes to take readings of meter dials.
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Facilitate integration between municipality billing software and meter manufacture software to ensure smooth transitionWork with assistance from other PMs and manufacturer to produce swap file for billing.
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Position reports to the Customer Service Supervisor. Complete re-read service orders to verify readings In cases where consumption appears to be abnormal, and record possible reasons for the fluctuations.
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Assume full management responsibility for all services to include customer service, utility billing and water meter reading and maintenance. Birmingham, AL Integra Water is looking for a Customer Services Manager location in Birmingham, AL. The Customer Services Manager plan, direct, and manage the operations within the Customer Services Division of Integra Water which includes input of water meter readings/billing, collections, new services connections, account maintenance and customer calls.
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Performs work related to this job description as required to include special projects and provide assistance to our Division as needed. Follow all safety procedures, rules and regulations. Involves frequent interaction with people.
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Utilize all safety equipment. Work is performed primarily outdoors.
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Hubbell has also provided me the flexibility to work remotely for short periods over the years to care for an aging parent." The Sales Director, Intelligent Grid Systems, is responsible for achieving overall sales goals and growing the installed base of Hubbell’s technology products and services designed to secure, operate, and optimize the electrical distribution grid within the assigned territory.
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