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Veterans' Preference (if applicable) - You MUST submit a copy of your DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge.
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The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
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Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
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Experience in member/customer service preferably in a call center, retail banking or financial institution. May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.
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To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards.
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The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
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Identify opportunities to cross service products and increase product penetration. Counsel current and prospective members about Navy Federal's products and services. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans.
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Greet members, prospective members and guests, providing exceptional customer service. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
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Customer service background preferred. New member sign-up. Demonstrate diplomacy in all interactions while using appropriate behavior and language. Answer phones in a friendly manner and assist callers with a variety of questions.
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With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team.
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Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). Each franchisee is responsible for ensuring compliance with local, state and federal law.
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We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. Assist in maintaining the neatness and cleanliness of the club. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters.
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Reporting to the Club Manager, the Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
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PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.
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Continual talking in person or on the phone during shift. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up.
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