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Primary Responsibilities: Must be able to connect to PLC via laptop for troubleshooting applicable equipment. Must have a working knowledge of electrical drives and be able to use manuals for troubleshooting purposes.
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Access - must have Account Management experience, background in troubleshooting iOS, Android, Web, PC/Laptop) which is very important in probing CX complaints of general "Unable to Login" complaints.
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Provides hardware support by configuring, installing, moving workstations and troubleshooting printers; supports PC, laptop, printers, tablets and smart phones; installs upgrades; performs proper installation of operating systems; resolves problems and provides technical assistance; consults with staff, users and managers; communicates with vendors; provides customer support and education; coordinates with asset management to maintain and update equipment inventory.
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Computer TechnicianExperience working as an End User Computing PC/Laptop Deployment Team. Possesses intermediate to advanced level knowledge and understanding of hardware products, commercial off the shelf application and diagnostic and troubleshooting utilities.
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Advanced knowledge and understanding of computer application support, equipment maintenance and repair, customer service skills for a HelpDesk environment, network installations/operations, computer management and support, systematic troubleshooting, cable installation and system security.
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Document any troubleshooting and corrective actions taken to resolve Windows and Macintosh desktop/laptop issues in the Help Desk system; Respond to alert notification or escalation of an issue from members of the VACO ITSS team, determining the probable cause of the issue and taking appropriate intervention actions to restore the Windows and Macintosh desktop/laptop to operational status.
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Will provide support for all Mac hardware related issues and requests Will perform Apple desktop, laptop equipment repair activities Will act as single point of contact for troubleshooting activities.
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Experience in mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. Experience in Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, enterprise anti-virus solutions, helpdesk ticketing systems.
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Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides. Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more.
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Specific tasks include supporting desktop and laptop Windows operating systems, troubleshooting computer hardware and applications, monitoring and supporting Microsoft Office and Exchange, active directory group policy and security troubleshooting, system imaging, and network and telecommunications troubleshooting.
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Workstation/Laptop hardware troubleshooting and configuration. Standing for long periods of time while troubleshooting or installing devices. Overview SUMMARY Listed below are the preferred skills for the IT Intern.
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Handle all manner of desktop and laptop computer support duties, including format, install, set up, upgrade, maintenance, and troubleshooting. Handle all manner of desktop and laptop computer support duties, including format, install, set up, upgrade, maintenance, and troubleshooting.
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Apply to this posting for Future Opportunities with KLAResponsibilitiesResponsible for maintaining EBEAM demo lab systems by diagnosing, troubleshooting, and debugging sophisticated optical/electro/mechanical equipment, computer systems, coupled with software solutions.
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Manage the daily operation, configuration, maintenance, and optimization of all local site IT assets and infrastructure, able to troubleshooting common faults, such as network, IDC, security, door access, PC, Laptop, printers, laboratory systems, IDC, IOT supporting hardware, etc.
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Troubleshooting network connectivity in a LAN/WAN environment. Ø In depth knowledge of Desktop and laptop hardware. Working knowledge of SCCM, AD, Exchange 2007/2010, DHCP, DNS and remote control tools.
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