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ServiceNow Certified Implementation Specialist (CIS) ITSM, ITOM. The Sr. ServiceNow Developer will be very experienced withengagementdeliveryofnewServiceNow implementations of ITSM ITOM and SecOps and will have practical experience withleadingthedeliveryofthose processes.
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Implement ServiceNow platform capabilities specifically the ITSM, ITOM and SecOps modules includingleadingcustomerworkshops and technical sessions,form configuration, workflow administration, reporting, data imports, customscriptingand third-party software integrations.
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Strong Work Experience in working ITSM and ITAM tools like ServiceNow and Nagios. Strong Work Experience in working ITSM and ITAM tools like ServiceNow and Nagios. The IT Support Analyst should be familiar with the ITC’s customer response concepts, practices, and procedures.
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Since 1989, SHI International Corp. has helped organizations change the world through technology. ServiceNow Certified Implementation Specialist (CIS) HAM Pro, SAM Enterprise. The Sr. ServiceNow Developer will join the ServiceNow team to focus primarily onleadingimplementations, configuration, and management of the customers’ ServiceNow platform.
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Collaborate with stakeholders to gather, document, and analyze business requirements for the migration of IT Service Management (ITSM) platforms from Remedy to ServiceNow. In-depth knowledge of ITIL practices, Agile Scrum methodology, and ITSM platforms (Remedy and ServiceNow.
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CMDB/ITSM Technologies/platforms such as ServiceNow and BMC. Cloud/new stack technologies such as OpenStack, OpenShift, AWS, Azure, Google Cloud, Cloud Foundry, Kubernetes, SAP, etc. CMDB/ITSM Technologies/platforms such as ServiceNow and BMC.
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Manage key resources supporting Incident Response, Change Management, Problem Management, Operations and Maintenance (O&M), project sustainment and other ITSM and DevSecOps initiatives. An Associate level Network Vendor Certification is required prior to onboarding (from one of the following Vendors): Cisco, Juniper, CommScope/Ruckus/Brocade, F5 Networks or Aruba Networks.
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Ownership of user support and administration of ITSM. Excellent customer support and communication skills are necessary. Expertise in Microsoft M365 Suite, SharePoint, Azure, MFA, Microsoft Exchange Online, Microsoft Defender Suite, Intune/Autopilot, and Jamf for OS builds, patches, and application deployment, along with PowerShell scripting and automation proficiency.
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SRE / Reliability Engineer (Lead) with skills ITSM Principles, AWS - EKS, AWS - CloudFormation, SRE Architecture, AWS-Apps, GCP-Apps, AWS-Infra, SRE Engineering, AWS DBA for location Atlanta, Georgia, US Posted on: March 21, Share on Linkedin Share on Twitter Share on Facebook ROLES & RESPONSIBILITIES Job Title: SW Dev Ops Engineer IIINCR Job Profile - SW-11.
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As an IT Architect, you will play a crucial role in developing innovative ServiceNow solutions to address the ever-changing ITSM, ITOM, ITAM, and ITBM needs. As a subject matter expert in ServiceNow, ITSM, ITBM, ITOM, ITAM, OTOM, and OTSM, you will have a significant impact on our roadmap development.
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Solid understanding on IT Service Management (ITSM) principles and best practices including Incident Management, Problem Management, Change Management, CMDB). Solid IT networking understanding including TCP/IP, HTTP, HTTPS, FTP, SFTP, SSH, BGP, OSPF, Radius, TACACS, LDAP, DNS, IPAM, Operating Systems, Servers, Storage, backup, Routers, Switches, Monitoring, SD-WAN, P2P, MPLS, IPSEC, T1/PRI, Cloud Network- AWS/Azure, Network monitoring, Wireless.
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Assist and support ITSM tools as needed for change management, CMDB, Security, Testing, etc. A minimum of 7 years of experience working as an S4 HANA/SAP Security Analyst. Complete understanding of the SAPs core modules, Ariba, Concur, BTC and the inter-dependencies around Finance/Controlling, Order Management, and Warehouse management (EWM.
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BMC Helix ITSM and/or BMC Helix CMDB. Serve as a subject matter expert for BMC Remedy and other ITSM tools providing guidance. 7+ years demonstrated experience with Remedy ITSM suite administration and development.
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CRM | ITIL | ITSM: Salesforce, ServiceNow, Atlassian JIRA. HRIS: Workday, SuccessFactors, Workforce Now, UKG, Dayforce. CRM | ITIL | ITSM: Salesforce, ServiceNow, Atlassian JIRA. Services: IT Consulting | HRIS Consulting | Contingent Workforce VMS Consulting | Recruitment Process Outsourcing.
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Expertise in integrating AIOPS tools with IT operations management (ITOM) and IT service management (ITSM) systems, service desk, change management, configuration management, etc. Experience in working with IT systems, tools, and processes such as ITSM, ITOM, monitoring, logging, and alerting.
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