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ServiceNow Platform Knowledge*: Comprehensive understanding of the ServiceNow platform, including its various modules such as IT Service Management (ITSM), IT Operations Management (ITOM), and IT Business Management (ITBM), experience with the ServiceNow Demand functions.
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We’re on the lookout for a Senior Product Marketing manager to develop messaging and execute competitive marketing strategies for Freddy AI powered by the Freshworks Neo platform. from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM.
$194,200 - $315,500 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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In-depth knowledge of IT Service Management (ITSM /ITIL ) strategies, process, policies, project management, and best practices, and demonstrates a strong customer service orientation. Demonstrated experience supporting, administering, & distributing application packages for Windows and Mac OS operating systems using Jamf and Microsoft System Security Service Manager (SCCM ) and GPOs.
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In-depth knowledge of IT Service Management (ITSM/ITIL) strategies, process, policies, project management, budget management and best practices. The IT manager will have an immediate impact on the day-to-day efficiency of our operations and a long-term impact on our overall growth.
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Experience and appreciation for IT Service Management (ITSM) methodologies and best practices such as ITIL. Follow IT Service management best practices and work with IT management to establish and deliver on roadmap, project status, budget, and schedule.
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Experience working in an IT environment in an operational capacity (i.e. operations lead, project manager, systems analyst) · Assesses current ITSM processes within USMC Azure DevSecOps to evaluate the capability level rating against DoD policies & standards, compose reports, provide recommendations, perform SWOT analysis.
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You will report to the Manager Portfolio Management Importantly, training and upskilling in Azure DevOps & Jira & ITSM PMP required. IT Project Manager, you will be helping to deliver a brand-new data hub project, made up of new methods such as Data Ingestion, Data Standardization, Validation, Master Data Management and a new reporting environment through to completion.
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Proven expertise in projects involving substantial data integration and data migration activities within the project scope. worldwide use Freshworks software-as-a-service to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM.
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Establishes Information Technology Service Management (ITSM) and IT Operations. Supports program specific ITSM/ITOM activities. Proficiency in Microsoft Office applications, particularly Project, Visio, Access, Word, Excel and PowerPoint.
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Strong understanding of IT Service Management (ITSM) processes, including Change Management, Release Management, and Service Asset and Configuration Management. Proficient with Microsoft Visio, LucidChart, Microsoft Project, Smartsheet SharePoint, and the Microsoft 365 Office Suite, and familiar with project management software development tools.
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Preferred Certifications: PeopleSoft Financials functional certification(s), Project Management Professional (PMP), Certified Public Accountant (CPA), and/or Certified Government Financial Manager (CGFM.
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Ensures that the quality of the program, project or task deliverable meets the established standards or metrics. Manages all end-to-end Process Capability Assessments (PCAs) process activities, including: tracking project schedule, coordination of assessment activities, synthesize stakeholder inputs and facilitate team cohesiveness.
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The IT Project Manager is responsible for leading, tracking, and reporting on the successful implementation of technical solutions. The project manager should use their industry and technical knowledge to influence and support all IT initiatives.
$120,000 - $130,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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DCH is seeking an experienced and dedicated Release Manager to join our team for the Medicaid Enterprise System. DCH is seeking an experienced Release Manager to join our team for the Medicaid Enterprise System.
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Responsible for serving as a SME - IT Project Manager supporting Headquarters INSCOM G6, by providing a full range of IT project management support while performing tasks in accordance with (IAW) the Program Management Institute (PMI) guidelines and directives.
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