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Preferred technical management experience: Agile Methodologies, Jira, Confluence, Kanban, MS Project, Servers, Workstations, Network & Security Appliances, DBs, Web apps, Active Directory, LDAP, Domain Controllers, and MS Exchange, MQ, Video Teleconferencing, VoIP, and Satellite Communications; ITSM environment, Cloud Platforms/Infrastructure/PaaS/IaaS/SaaS expertise, FISMA, HITRUST, HIPAA, NIST, ISO, CMMI expertise, Physical-to-Physical & Physical-to-Cloud Data Center Migration SME.
$145,000 - $200,000 a yearFull-timeExpandApply NowActive JobUpdated 3 months ago - UpvoteDownvoteShare Job
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The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). The End-User Services unit is responsible for the development, implementation, and maintenance of IT Service Management (ITSM) functions OIT. ITSM is the process-focused management of IT services to provide the best quality of service in a customer-centric, cost-justified, and efficient way.
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As the Chief of Staff for our Chief Customer and Marketing Officer (CCMO), you will be instrumental in shaping the growth trajectory of our customer-centric Integrated Customer Growth organization.
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Translate Technical Requirements into a Low Level Design (LLD) solution using IT Service Management (ITSM) Framework's Service Request (SR) Design Console. Work closely with the Chief Engineer throughout the project.
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Document CPU, Memory, Disk requirements (type; NAS, SAN, size and ownership) backup requirements; schedules, retentions, and file systems, Application (Database, Middleware, Presentation) requirements, hosting location, capturing Active Directory Organizational Units, capturing maintenance and outage windows and identify additional software that must be installed on targeted platforms.
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Reporting to the CIO, the Chief Information Security Officer (CISO) is a key role on the. Chief Information Security Officer (CISO) Knowledge of ITIL-based IT Service Management (ITSM) concepts.
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Defining operating models for the information security team using the ITIL framework and ITSM tools. Establishing and/or maturing formal standards and practices in the following areas: Identity & Access Management (IAM) Secure data capture, storage, transfer, and retrieval Data security policy development, training, and risk management.
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Charged with building a unified approach across the global Support Center, desktop support, training, firm events, and audio-visual & collaboration departments, the Director implements contemporary best practices in IT Service Management (ITSM) and Information Technology Infrastructure Library (ITIL.
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Reporting to the VP & Chief Technology Officer, the Director will oversee the Tier 1 Service Desks (Technical and Clinical), Technology Asset Management & Refresh, AV / Conference Services, Workplace Collaboration Platforms, and the Network Operations Center.
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Under the direction of the Vice President of Health IT Operations, and the Chief Information Officer for Health, the Health IT Service Transition Process Manager is responsible for the design, implementation, management and facilitation of ITIL-based Service Transition Processes across the Health Information Technology, including, but not limited to, technical Change Management.
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This position will support Trinity’s audit partners and business customers to include the Chief Audit Executive, Chief Information Officer, and Chief Information Security Officer.
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Experience and/or willingness to learn with receiving, acknowledging, and triaging customer requests and incidents in an enterprise IT Service Management solution (ITSM) in a team environment. DAS IT is a central component of DAS and reports to the DAS Chief Information Officer who reports directly to the DAS Director.
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Duties Description Under the direction of a senior project manager, the Project Manager 3 will be assigned to the Project Management Office (PMO) within the Chief Portfolio Office (CPO) and will work to complete project deliverables on various assigned projects within a Project Portfolio or Program Area. The incumbent will liaise with various organizational verticals across ITS and Client Agencies to ensure project scope and business needs, schedule and budgets are developed and executed.
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Job InformationHumanaRegional VP, Operations MedicaidinTulsaOklahomaDescriptionThe Chief Operating Officer (COO) establishes long-range goals, objectives, and plans and monitors financial and operational performance.
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Understanding and knowledge of IT service management (ITSM) and Information Technology Infrastructure Library (ITIL). Under the supervision of the Chief Technology Officer, the director will work directly with other IT directors and managers over PMO, Application and Security to ensure alignment with leadership vision and strategy.
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