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BMC ITSM Engineer with 5-10 years of subject matter expertise with Helix/Remedy ITSM, Atrium CMDB, BMC Discovery, Common Data Model (CDM), Product Catalog Configuration, Normalization and reconciliation job development, and discovery integrations.
Full-timeExpandApply NowActive JobUpdated 26 days ago - UpvoteDownvoteShare Job
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Have experience working on ITSM tools - BMC Remedy Helix, Jira. ITSM tools: BMC Remedy Helix, Jira. Have experience working on ITSM tools - BMC Remedy Helix, Jira.
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Strong knowledge of BMC Remedy ITSM architecture and data model. Provide technical support for BMC Remedy ITSM applications. Strong knowledge of BMC Remedy ITSM workflows and forms.
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With BMC Discovery and Remedy ITSM administration related support for elements within the National Maritime Intelligence Center and locations around the world. As a BMC Discovery Administrator, you’ll be working with a team of forward thinking, innovative, and highly motivated Remedy professionals dedicated to implementing and leveraging the latest capabilities of BMC Discovery and the BMC Remedy IT Service Management Suite.
ExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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Strong expertise in BMC Helix ITSM Development and good hands on in BMC Helix DWP Advanced module. Automation/DevOps Tool: PowerShell, BMC Remedy True Sight Orchestration andBMC Atrium Integrator.
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Implement ITIL V4 best practices in developing Release and Deployment Modules in BMC Remedy/HELIX. · Write Technical Build Sheets for the BMC Remedy HELIX Admins to implement within the tool.
ExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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Experience supporting IT Service Management tools such as Ivanti Service Manager/Service Desk, Cherwell, BMC Remedy/Helix, ServiceNow, or Axios. PSI Pax, Inc. has an exciting opportunity for an ITSM Application Administration/Configuration Analyst - Remote to support our government customers in Patuxent, River MD and Remotely.
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Serve as a subject matter expert for BMC Remedy and other ITSM tools providing guidance. BMC Helix ITSM and/or BMC Helix CMDB. Strong working knowledge of Remedy environments operating on BMC SAAS cloud using Postgresql and on-site Kwic gateway servers running on Windows.
ExpandApply NowActive JobUpdated 17 days ago - UpvoteDownvoteShare Job
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Experience in other ITSM systems, such as BMC Remedy, CA Service Desk, or HP Service Manager (Peregrine) Functional knowledge and implementation experience of IT Service Management (ITSM), IT Operations Management (ITOM) and IT Asset Management (ITAM) frameworks and demonstrated project management skills and experience working directly with customers and clients.
ExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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Experience with ITSM ticketing system such as BMC Remedy. Experience with data-center operations, ITSM processes, Windows administration, Virtualization environments and familiarity with networking, Red Hat Enterprise Linux, database operations (Oracle & SQL), vRealize Operations tool suites.
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Demonstrated experience working with Commercial off the Shelf (COTS) IT Service Management (ITSM) software suites such as BMC Remedy, ServiceNow, or HP Service Manager, for performing Service Desk related duties and responsibilities.
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Provides enterprise wide expertise to design, install, operate, and maintain core Remedy Action Request System (ARS) IT Service Management software (or equivalent; e.g., ServiceNow ITSM) system and related supporting devices and software (i.e. MS Windows OS and NOS, Unix, Linux, directory services, NAS and SAN and Tape and Backup, Proxy, Firewalls, VP, IDS, IPS, etc.
Full-timeExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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Experience with using ITIL methodology and ITIL-based ITSM ticketing systems such as BMC Remedy or ServiceNow. -Uses designated ITSM system as a work management and tracking tool.
ExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
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BMC Remedy and Service Now (SNOW) for ticket submission, tracking, and routing; AND. Provide IT Help Desk support using the Information Technology Infrastructure Library (ITIL) Information Technology Service Management (ITSM) model during OMC business hours.
Full-timeExpandApply NowActive JobUpdated 28 days ago - UpvoteDownvoteShare Job
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Government-provided tools include, but are not limited to, the following: BMC Remedy and Service Now (SNOW) for ticket submission, tracking, and routing; AND. Government-provided tools include, but are not limited to, the following: BMC Remedy and Service Now (SNOW) for ticket submission, tracking, and routing; AND.
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