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As a SACM Manager, you will be accountable for the governance and maintenance of the CMDB, configuration identification and control, and collaboration with IT Operations Management (ITOM), IT Asset Management (ITAM), and Service Management teams.
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Strong working knowledge of various ServiceNow components such as GlideAPI/GlideRecords, Service Desk, Change Management, Incident Management, Asset Management, Problem Management, CMDB, Knowledge Management, ServiceNow Scripting, and Service Request Management.
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Qualifications 4+ years of product execution/technical business analyst experience 3+ years of experience in IT asset management, leveraging ServiceNow and CMDB. Experience defining user experience needs, writing epics, stories, and acceptance criteria in any automation scripting language such as Gherkin etc.
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We are seeking ServiceNow ITAM Senior Developer (Senior Associate) with 6-10 years of experience, specializing in CMDB/CSDM, Integration, ITAM, and ITSM, coupled with recent experience in Asset Management Operations.
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The IT Asset Management Associate is responsible for the execution of Information Technology Asset Management (ITAM) processes to ensure a compliant and optimized IT hardware and software environment.
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You will be joining a new, agile digital transformation initiative to improve the program's global effectiveness, increase operational visibility into its IT assets, and drive cost savings by implementing the full range of ServiceNow capabilities, to include IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), and Strategic Portfolio Management (SPM.
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Is responsible for the execution of Information Technology Asset Management (ITAM) processes to ensure a compliant and optimized IT hardware and software environment. This includes working directly with end users, desktop support technicians, IT systems administrators and management.
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Experience supporting the implementation, administration, configuration and/or development of the ServiceNow tool or equivalent hands-on experience in the IT industry involved in providing ITIL and IT Service Management Solutions in IT Infrastructure with expertise in the ITSM suite.
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The individual will manage the Asset Management Team and be directly reportable to the EOIR Government Lead. The incumbent is responsible for the meticulous tracking and management of IT assets, utilizing tools like ServiceNow or other Government-approved systems to maintain up-to-date records of the assets and their configurations.
$160,000 - $162,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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May provide a leadership role for the work group through knowledge of IT asset management. Experience with ServiceNow Software Asset Management Professional Utah.
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5+ years of IT Asset Management experience (IT & Production Hardware) The Senior Hardware Asset Management Analyst is a member of the Hardware Asset Management team.
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Supports lifecycle asset management (LCAM) of IT equipment - deployment through exchange/disposal. SAIC leads the way to provide customer-centric IT Service Management (ITSM) focused on improving service, and leveraging processes and strategies with an emphasis on timely IT services and support.
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Hands-on experience with industry-standard Change, Configuration and Asset Management system tools, preferably within the ServiceNow environment. Experience in Servicenow Asset /CMDB Process and Implementation.
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Assist with IT Asset Management responsibilities, which include updating and modifying asset records. Experience using IT Service Management software (ServiceNow.
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Desired Qualifications: ServiceNow Certified Implementation Specialist (CIS) certifications in Discovery, Event Management, Hardware Asset Management, IT Service Management, Project Portfolio Management, Risk and Compliance, Service Mapping, and/or Software Asset Management.
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