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The Department of Homeland Security (DHS) is recruiting professionals to support a range of technical roles in Secure Network Operations, including Systems Administrator, Network Engineer, Distributed Systems Engineer, and Network Operations Specialist.
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Installing and maintaining network infrastructure device operating system software (e.g., Windows, Linux, iPhone Operating System [IOS], firmware). Understand the installation, configuration, testing, operation, maintenance, and management of networks and their firewalls, including hardware and software, which permit the sharing and transmission of all spectrum transmissions of information to support the security of information and information systems.
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Actively monitoring computer network, desktop, mobile, and mainframe operating systems and their applications to include network capacity and performance. DHS Cybersecurity Service jobs are structured cybersecurity specializations - called technical capabilities.
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Confirm by checking the ‘Mobile Asset Tracking Database’ that each user being assigned an iPhone has “Signed Off” in the database and accepted delivery of the iPhone. Work with the Messaging team staff in charge of coordinating the iPhone deployment to make them aware of any technical or deployment process issues.
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A+ Certification Microsoft Intune Operating system and Hardware support Support telephony, mobile device management and messaging (iPhone, Android, Blackberry - ActiveSync.
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Support telephony, mobile device management and messaging (iPhone, Android, Blackberry - ActiveSync). Are you a Technical Support Associate looking for your next career move in a really great city.
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Proven experience as a help desk technician or other customer support role Good understanding of computer systems, mobile devices, and other tech products Ability to diagnose and resolve basic technical issues Passionate (and patient) about problem solving and customer service.
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Duties include Mobile App features testing, write test scenarios, test cases, test cases execution, write test report, work closely with Production Support team, Development engineer and Project manager.
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NET, SharePoint, PHP, Business Intelligence (Cognos, Data Warehouse), mobile applications platforms (iPhone, iPad, Android, Blackberry), and various other technologies. We specialize in building customized software applications solutions such as knowledge management systems, business intelligence, data analysis, database support and maintenance, data warehouse implementation and support, systems architecture and systems integration for our clients.
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Hardware Support functions include, but are not limited to, end user support, desktop support, laptop support, visiting office setups, and mobile device support.
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Provide technical support across our enterprise for end-user computing platforms for desktops, laptops, and mobile devices, device configuration, technical refresh and break fix.
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Mobile device support (iOS/iPhone/iPads) - excluding warranty hardware repair. 4) Minimum experience 5+ years in field service support in a Microsoft technology environment (knowledge of Apple Mac support an advantage.
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Support a wide range of IT services including but not limited to PC, MAC, mobile devices, RSA token, Video Conference, software, and essential network support. Provide level 1.5 / 2 technical support and service for daily end-user computer operations and project efforts in a complex computing environment.
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This position has frequent contact with users, peers and managers primarily face to face as deskside support for service requests and on-site incident resolution. Technical degree (BSc or MSc.
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Job Description: Pay Range $21hr - $23hr Provide technical support across our enterprise for end-user computing platforms for desktops, laptops, and mobile devices, device configuration, technical refresh, and break fixes.
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