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Requirements Bachelor's degree (or equivalent degree) in Computer Science, Information Technology, or related technical fieldMinimum of 12+ years of experience in Information Technology with 5+ years of proven people management experience in a support organizationRelevant certifications such as CISSP, CCNP, AWS Certified Solutions Architect, or ITIL are a big plus.
ExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
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Understand and fully utilize ITIL-type methodology for responding to functional and technical issues, from incident management, assist in technical investigation to identify root causes, creating plans and mitigation for user processes.
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Familiarity with ITIL concepts and the ability to follow problem, change, and incident management processes and procedures. MPM, CPM, CAPM, PMI-ACP, CSM, ITIL, Six Sigma, or equivalent certification is a plus.
Full-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Knowledge of design, implementation, and maintenance of: security incident and event management (SIEM), firewalls, Active Directory, group policy, vulnerability scanning, encryption, IDS/IPS, web filtering, LDAP, multi-factor authentication, data loss prevention, anti-virus, email filtering, exploits and hacker techniques, cybersecurity threat hunting, and network and operating system security principles.
$44.64 - $52.45 an hourExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
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Use of ITIL-like processes for change, incident, demand, and problem management. Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains.
Full-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Functions as a technical expert for GSOC ITSM platform; manage testing and release of a full range configuration changes; Perform system patching to maintain an up-to-date and secure environment; Use the ITSM platform to support asset management, change management, network management, incident management, and contract management programs.
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Service Management: Strong ITIL and service management experience (problem management, incident, change) will be a strong plus. Participate in change management rhythms (approvals, tickets, change advisory board presentations.
ExpandApply NowActive JobUpdated 3 months ago - UpvoteDownvoteShare Job
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End to end management of the SAP Service management function (Service Management, Incident Management, Change Management, Problem Management) Experience within ITIL environments and well versed with AMS projects.
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Take charge of the incident and problem management processes within the ServiceNow framework. Showcase familiarity with ITIL processes and best practices, incorporating these principles into ServiceNow solutions to align with industry standards.
$55 - $60 an hourExpandApply NowActive JobUpdated 3 months ago - UpvoteDownvoteShare Job
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Incident detection, root-cause investigation, problem management (ITIL) Experience in incident management, Trading applications administration, change management, implementation, maintenance, compliance review.
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5 to 7+ years of experience in change, incident, or problem management. The team roles include Service Management, Incident, Problem and Change management. Partners with incident and problem management.
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Promotes an ongoing culture of continuous learning and Incident Management through documented procedure and the application of critical thinking against principles within the MITRE framework and equivalent best practice standards.
$150,000 - $180,000 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Proficiency in incident and problem management processes, with experience using IT service management (ITSM) tools. Incident And Problem Management. Relevant certifications such as ITIL, CompTIA Server+, Cisco CCNA, or equivalent, are a plus.
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In conjunction with Sales, Market Unit, and Service Desk leadership, establish best practices and standards for IT service management, change management, and incident response, ensuring operational excellence and resilience in service delivery.
Full-timeExpandApply NowActive JobUpdated 20 days ago - UpvoteDownvoteShare Job
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Good understanding and experience with the ITIL framework, specifically with best practices in incident and event management. Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation.
Full-timeRemoteExpandApply NowActive JobUpdated 7 days ago
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