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OmniSOC is seeking a skilled systems engineer to join our Platform Engineering team providing software development and infrastructure expertise to run our high volume Security Information and Event Management (SIEM) platform for our members in higher education, networking, and major science research projects across the United States.
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The ideal candidate will possess a deep understanding of SRE principles, including incident management, DevOps practices, and software development, with specialized expertise in Dynatrace, Splunk, and Grafana.
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Prior experience working within a ITSM organization, leveraging a tool such as Jira or ServiceNow for incident and change management highly preferred. As a Senior Software Operations Engineer for Digital Banking Infrastructure and Technology Operations, your primary responsibility will be to help establish core digital banking and wallet solutions globally, while also overseeing the integration of infrastructure, networks, and real-time payment processing.
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Provide continuous improvement of security controls across the infrastructure including the vulnerability management and patching program. Hands on experience with security technologies including vulnerability management software, endpoint security, DLP, firewalls, IPS, SIEM.
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Provide level 1/2 operational support for ticket completion, incident management and problem management resolution, on-call activities. As a Compute/Virtualization Engineer, you will be responsible for designing, implementing, and maintaining the compute and virtualization infrastructure that underpins our organization's IT systems.
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Service Level Management (Incident, Problem and Change Management) · Enterprise Level Infrastructure Understanding/Troubleshooting (Linux, DB2, MQ, Microsoft Windows Server, Network.
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Design and develop public cloud specific security policies, standards and procedures - Identity and Access Management (SSO, SAML), Firewall Management, Encryption Key Management, Security Incident and Event Management (SIEM), etc., in partnership with Enterprise Architecture, Infrastructure, DevOps and Application Development teams.
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Own Reliability/SRE and Incident Management, considering reactive and proactive approaches. Strong experience in building immutable infrastructure with packer, terraform and ansible or Salt.
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Support of ITIL Infrastructure Management activities associated with the scope, including Incident (i.e., Help Desk), Problem, Change, Release, Deployment, Configuration, Provisioning and Capacity Management.
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Writing code and scripts to support Infrastructure as code (IaC), configuration management, and automated incident resolution. We're looking for a Site reliability engineer who will be responsible for the Cloud Infrastructure and Observability solutions for the Beeswax platform and ensure all systems run smoothly.
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Commercial driver's license (CDL) Class A. (Preferred) CDL, DOT certifications, Electrical and Welding Certifications (Highly Desirable) Must be able to complete National Incident Management System (NIMS) training, Basic and Intermediate Work Zone Traffic Control Training, and other mandatory trainings within the first month of hire.
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The IT Support Specialist is responsible for managing and addressing IT helpdesk and incident support tickets including investigation, problem identification and resolution. Assesses and troubleshoots individual problems, via the phone, in person, or online, associated with network infrastructure and desktop systems software and hardware.
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Service Now incident workflow and CMDB (configuration management database) Experience managing release management lifecycle for Infrastructure as Code and Applications both on premise and in the Cloud.
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Strong background in incident managementAbilityto create incident response playbooks, runbooks, incident triaging strategies, and post-incident analysis to drive continuous improvement in system reliability and availabilityExperience with open-source management and monitoring toolsExperience with infrastructure automation, tooling, and configuration management frameworks (e.g., Puppet, Chef, Ansible, Pulumi, Terraform, etc.
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Technical skills (Required - Mandatory) Infrastructure Project Management for Network Routing and Switching, SDN, SDWAN, Wireless Campus LAN, Load Balancer etc. Creative thinking in implementing Service improvements (automation, incident reduction, etc.
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