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Responsible for providing quality guest service as it pertains to all front office operations including but not limited to checking in/out of hotel guests; phone/PBX operations, mail/message service, hotel reservations, concierge services etc.
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Oversee all VIP reservations from pre-arrival to post-departure. Responsible for delivering and maintaining luxury hotel standards. They will work alongside the reservations, front desk, concierge, dining and housekeeping teams and maintain an efficient professional relationship with each.
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Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests. Experience with hotel reservations software. Work experience as a Hotel Front Desk Agent, Receptionist or similar role.
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Review current days expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly and other departments are notified of room assignment.
Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Hotel Front Desk Clerk (7 am to 3 pm Shift) We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred.
$14 - $16 an hourExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Provide information about our hotel, available rooms, rates, and amenities. Manage online and phone reservations. Hotel Travel Discounts. A Front Desk Agent displays a high degree of organization and attention to guest needs.
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Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. We are looking for a Hotel Front Desk Agent to serve as our guests first point of contact and manage all aspects of their accommodation.
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Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role. Job Summary Doubletree Hotels Schenectady in NY is looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest’s accommodation.
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Reservations checked against the VIP list from the front desk. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.
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Overall Scope and Responsibility: Responsible for the registration of new guest, departures, reservations, cashier close reports and front office reports. Consults FO managers for further assistance Reviews departing guest's folios and invites guests back Makes reservations Acts as concierge assisting guests with directions, transportation and coordinated further accommodation through concierge.
$18 - $19 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Ensure the accuracy of hotel guest reservations (i.e. rates, dates of stay, room types, VIP amenities, billing instructions, etc.) Tucked just between Zilker Park and Downtown Austin, Carpenter Hotel evokes an easy time in Austin full of fresh air, Texas sunshine, and days spent lazing by the water with a book.
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Must be 21 + to work in this position SUMMARY: The Front Desk Concierge runs daily arrival reports for incoming Front Desk guests and ensures that their visits exceed expectations by making reservations for them, issuing complimentary amenities based on player activity, and providing superior Family Style Service.
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Arrange VIP hotel accommodations, breakfast, dessert, dinner reservations, and activities for VIP guests. Greets clients, visitors, and VIP guests; directs or escorts him or her to the appropriate location.
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Years of Experience: A minimum of seven (7) to ten (10) years of hotel operations management, with wide-ranging experience in managing Front Desk, Bell & Valet, VIP, Spa/Salon, etc. This senior-level hospitality executive will combine strategic planning and analysis with superior operational execution by leading a team consisting of Front Desk, Front Services (Bell/Door/Valet), Reservations, VIP Services, Luxury Experience, Retail, and Pool/Spa managers & directors.
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Assist with preparations and execution for VIP reservations. Renaissance Saint Elm Dallas Downtown Hotel - Dallas, TX. Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.
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