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Hotel GSR responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests.
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Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role preferred. Provide information about our hotel, available rooms, rates, and amenities. Manage online and phone reservations.
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Arrange VIP hotel accommodations, breakfast, dessert, dinner reservations, and activities for VIP guests. Greets clients, visitors, and VIP guests; directs or escorts him or her to the appropriate location.
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Communicate information regarding designated VIP reservations. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel—offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International.
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Overall Scope and Responsibility: Responsible for the registration of new guest, departures, reservations, cashier close reports and front office reports. Consults FO managers for further assistance Reviews departing guest's folios and invites guests back Makes reservations Acts as concierge assisting guests with directions, transportation and coordinated further accommodation through concierge.
$18 - $19 an hourFull-timeExpandUpdated Yesterday - UpvoteDownvoteShare Job
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Hotel Front Desk Clerk (7 am to 3 pm Shift) We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred.
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Process reservations for hotel, limo, show, cabana, golf, restaurant, amenity, etc. Update and send daily Limo, Room Food Beverage/Room Food Limited, & VIP reports. Interact with various departments Box office, VIP, Room Service, etc.
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Years of Experience: A minimum of seven (7) to ten (10) years of hotel operations management, with wide-ranging experience in managing Front Desk, Bell & Valet, VIP, Spa/Salon, etc. This senior-level hospitality executive will combine strategic planning and analysis with superior operational execution by leading a team consisting of Front Desk, Front Services (Bell/Door/Valet), Reservations, VIP Services, Luxury Experience, Retail, and Pool/Spa managers & directors.
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Clerical work as assigned - Create Reservations, Purchase VIP gifts, Assign Transportation, Requests, Distribute Calendar Invites to Appropriate Personnel & Vendor Relations, We are also a preferred hotel of the Georgia Aquarium, a mile away.
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Responsible for the input of hotel reservations from Hosts and Junket Reps. Provide reservations for VIP guests, to include restaurants and spa. Prior experience in Casino Marketing and Hotel reservations, required.
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Create a Food + Beverage driven environment, ensuring the hotel's restaurant concepts are in full force; partner closely with the leaders of Food+ Beverage to ensure offerings are locally sourced and produced, of the highest quality and celebrate the locality of the hotel; and be passionately aware of average checks, VIP reservations, special events, costs, signature dishes and the mixologist's recent creation.
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We are the all-inclusive memory makers from booking show tickets to making restaurant reservations, to extending the awe of The Mirage with excursions to the Grand Canyon, Red Rock Canyon, Death Valley and more.
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Attend weekly department meetings with Group Sales, Hotel Division and VIP Services Manager. Manage Reservations Department (Reservations Attendant, Supervisors, Coordinator) Manage PBX Department (PBX Attendant and PBX Lead) Maintain Rate Integrity across all channels of business (In-house quotes, Internet, Group Sales, Travel Agents) Balance mix of business to ensure the division’s profitability.
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Efficiently manage room reservations and craft customized guest itineraries for both Casino Guests and Hotel Executives, catering to their specific needs including arranging for limo services, dining, shows, events, golf, and other special requests.
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Review and communicate daily VIP Arrivals, Special Event, In House Rate Check and all other reports for accuracy of hotel reservations. Thus, ensuring compliance with the requirements of the provisions of Hotel Operation internal controls, Outside Agency Regulations and good business practices.
ExpandApply NowActive JobUpdated 3 days ago
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